This document discusses how gateway adapters are versioned so that you
can determine other versions of Cisco Unified Call Services and Cisco Unified
Call Studio voice software with which your current adapters are
The information in this document is based on Cisco Unified Call
Services, Universal Edition, and Cisco Unified Call Studio, Universal
Technical Tips Conventions for more information on document
Symptoms: The user want to know if their current
gateway adapters will still function after they upgrade to a newer Cisco
Unified Call Services or Cisco Unified Call Studio software version.
Resolution: Gateway adapters are associated with
dot-versions of Cisco Unified Studio and Cisco Unified Call Services, not
dot-dot-versions. These examples are illustrations:
A gateway adapter that works on Cisco Unified Call Services 3.6.2
also works on Cisco Unified Call Services 3.6.3 (that is, the adapter is valid
A gateway adapter that works on Cisco Unified Call Services 3.5 does
not work on Cisco Unified Call Services 3.4.3 (that is, the adapter is valid
for 3.5.x, not 3.4.x).
A gateway adapter that works on Cisco Unified Call Studio 5.0 does
not work on Cisco Unified Call Studio 5.1.3, but it does work on Cisco Unified
Call Studio 5.0.1.
Previous gateway adapters can be re-released to function with newer
versions of Cisco Unified software. Even if you upgrade to a Cisco Unified
software version on which your current gateway adapters are not supported,
updated versions of those gateway adapters specifically intended for this new
software version possibly are available.
Cisco Contact Center (Audium) Support Center
forum for the
latest software and gateway adapter downloads.