The Cisco IP SoftPhone is a communications application for your PC
desktop. As an integral part of Cisco Architecture for Voice, Video and
Integrated Data (AVVID), the Cisco IP SoftPhone can be used in any application
where an IP phone can be used and is fully integrated with the Cisco line of IP
Cisco IP Phone has two ways to store directory information. One is not
user modifiable and the other is.
The first one is the Corporate or Public Directory.
The second way to store directory information is through the Personal
Directory. The Personal Directory provides you with a place to store directory
entries that are not available in the Corporate or Public Directories. For more
information on how to configure and use dialing directories, refer to the
SoftPhone User Guide (1.3).
There are no specific requirements for this document.
The information in this document is based on these software and
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
For more information on document conventions, refer to the
Technical Tips Conventions.
This procedure allows you to back up the file that stores this Personal
Directory information, so that you have a backup in order to quickly restore
your Personal directories in any event.
Verify the phone entries. When you open Cisco IP SoftPhone, click
the second button from left (the phonebook icon), which is the Directories
The Personal Directory appears.
In this example, a couple of names were added. Save the file that
contains these entries (instead of retyping the names), and when Cisco IP
SoftPhone is reinstalled, copy the file over again so that the entries
Perform Backup. The file that stores this information is called
personal.sdf and can be found in this directory: C:\Program Files\Cisco
Systems\Cisco Ip Softphone.
Before you reimage the file, copy the file to a floppy or to a
Restore the Personal Directory.
After you have reinstalled your PC and Cisco IP SoftPhone, you can
just copy that file again in this directory: C:\Program Files\Cisco
Systems\Cisco Ip Softphone. If you open Cisco IP Softphone after that, your
entries appear again.