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Eliminating the "no scsi devices found" Error

Cisco - Eliminating the "no scsi devices found" Error

Document ID: 8314

Updated: Jun 14, 2005

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Introduction

This document provides troubleshooting information for the no scsi devices found error message.

This error appears when the systems are booting, but does not prevent the computer from working. The computer is equipped with an integrated Small Computer Systems Interface (SCSI) controller built into the motherboard. When it is not in use, the computer reports no scsi device found.

The no scsi device found error message is just an annoyance; this error does not affect computer functionality. Until this is disabled at the factory level, turn it off with the steps provided in this document.

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

The information in this document is based on this hardware version:

  • Media Convergence Server (MCS) 78xx platforms

The information presented in this document was created from devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If you are working in a live network, ensure that you understand the potential impact of any command before using it.

Conventions

Refer to Cisco Technical Tips Conventions for more information on document conventions.

Problem

There are no SCSI devices attached to the SCSI port on the system. The drives are attached to the Array controller.

Solution

Follow these steps to turn off the no scsi device found error message:

  1. Reboot the system and access the F10 software. While in the system software, turn on the advanced features with the Ctrl-A option.

  2. Of the advanced features, select these options:

    • System Configuration

    • Configure Hardware

    • Review or modify hardware settings

    • View or edit details

  3. Scroll down to Bus 1 - Compaq Wide-Ultra SCSI Controller (Port 1).

  4. Look for SCSI Resources. Press Enter.

  5. Select the Disable option. Press Enter. A box comes up that warns about disabling protocol control information (PCI) devices.

  6. Select the Yes option. Press Enter.

  7. Scroll down to the Bus 1 - Compaq Wide-Ultra SCSI Controller (Port 2).

  8. Look for SCSI Resources. Press Enter.

  9. Select Disable. Press Enter. A box comes up that warns about disabling PCI devices.

  10. Select Yes. Press Enter.

  11. Press the F10 key.

  12. Select Save and exit. Save the configuration and restart the computer.

  13. Press Enter and allow the system to reboot.

    Note: MCS-7830 Proliant 1600R , MEMORY =100MHZ FSB SDRAM 128 MB 317756-001

    Note: MCS-7820 Prosignia 720, MEMORY = 166967-001 64MB, SDRAM 100MHz ECC or 166965-001 128MB, SDRAM 100MHz ECC or 141008-001 256MB SDRAM

    Note: MCS-7835 Proliant DL380 , MEMORY = 256 MB, DIMM, SDRAM 159304-001

    Note: MCS-7822 Prosignia 720 , MEMORY = 166967-001 64MB, SDRAM 100MHz ECC or 166965-001 128MB SDRAM 100MHz ECC or 141008-001 256MB, SDRAM

    Note: MCS-7825 Proliant DL 320

Related Information

Updated: Jun 14, 2005
Document ID: 8314