This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).
Q. How do I set up a hunt group?
This article gives you how hunt group is being configured on the device; examples of hunt group and call flow of each Hunt group example.
In configuring the hunt rule, follow the instructions below:
Configuring the Hunt Rule
Click SIP, then under PBX Parameters look for Hunt groups. The example hunt rule that is on the field is 4089993001:5001|4089993000:5000,cfwd=aa. This means that when a call comes in on the Line tab that has a user ID: 4089993001 it will go to the extension 5001. The second hunt rule means, when a call comes on the Line tab that has the user ID: 4089993000, the call will be routed to extension 5000 and if nobody answers the call will be forwarded to the Auto Attendant.
Hunt rule sample 1:
Note: The question mark (?) means wild card. So if a caller dials 530, it will ring all extension numbers with 530 prefix registered on the PBX server. Each extension will ring for 10 seconds and 1 means the number on how may times it will ring the extension numbers.
Hunt rule sample 2:
Note: This hunt rule means that when a caller dials one of the User ID of any Line tab of the SPA9000, it will always fall to the extension 5300. If nobody answers the phone the call will be forwarded to the voice mail with the VOICE MAIL ID: 5300.