Issue to set the URL Service Label in CUCDM

Introduction

This document describes how to add the Service URL label in Cisco Unified Communication Domain Manager (CUCDM).

Prerequisites

Requirements

Cisco recommends that you have knowledge of these topics:

• Cisco Hosted Collaboration Solution (HCS)
• Cisco Unified Communication Domain Manager (Cisco UCDM)
  
  

Components Used

The information in this document is based on these software and hardware versions:

• CUCDM 10.6.3 SU1a

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Problem: Issue while specifying the URL label of the service name

Either in the extension mobility profile or the phone, the service menu doesn't  allow to specify the URL label of the service name.

Solution

Enable the url label while adding a phone via the Phone menu

Login as provider admin and move under Role Management  > Field Display Policies (FDP)

• Select the SubscriberPhoneMenuitemProvider and clone the FDP under customer hierarchy.This can be done by selecting the SubscriberPhoneMenuitemProvider and opening it up.Then at the top-right hand corner, you can clone the FDP in question, as shown in the image:

• Open the new SubscriberPhoneMenuitemProvider at customer hierarchy level.
  
  
• Move under the Service fields section.
  
  
• Select services.service.name attribute.
  
  
• Move up the service.service.name attribute as shown in the image.
  
  
• Click in Save.

Apply the above steps to this FDP:

• SubscriberPhoneMenuitemCustomer
• SubscriberPhoneMenuitemSite

Enable the url label while adding phone via the Subscriber Menu

Login as provider admin and move under Role Management  > Field Display Policies (FDP)

• Select the SubscriberAdvancedDefault and clone the FDP under customer hierarchy.

  This can be done by selecting the SubscriberPhoneMenuitemProvider and opening it up. Then at the top-right hand corner, you can clone the FDP in question.

In this example,  the SubscriberAdvancedDefault FDP at syslevel  is cloned to SubscriberAdvancedDefault  at  customer level  (sys.hcs.P1.BRU)

Open the new FDP SubscriberAdvancedDefaultat at customer hierarchy level.

• Move under Extension Mobility section.
  
  
• Select DeviceProfile.services.service.name attribuite.
  
  
• Move up the service.service.name attribute as shown in the image.
  
  
• Click in Save.

Verify

Login on CUCDM as provider admin, navigate to Subscriber Management > Phone > Select the phone > Services.

Login in CUCM >> Device >> Phone >> Phone Configuration >> Subscribe/Unsubscribe menu