Available Languages

Download Options

PDF (886.0 KB)
View with Adobe Reader on a variety of devices
ePub (1.0 MB)
View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
Mobi (Kindle) (621.7 KB)
View on Kindle device or Kindle app on multiple devices

Updated:March 26, 2021

Document ID:217006

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Collaboration Solutions Analyzer (CSA)

The Collaboration Solutions Analyzer (CSA) is a Cisco collaboration tool that provides various analysis and troubleshooting for multiple Cisco's technologies.

The CSA supports BroadWorks Analysis for:

Call engine/Call Flow analysis: Application Server (AS) XSLog
Software Level Analyser (SLA): All Servers (AS, NS, MS, etc..) tech-support file

The tool can be reach at the following URL:

https://cway.cisco.com/csa/

BroadWorks files (AS XSLog and tech-support) can be analysed by clicking the Log analysis box:

This will bring the user to the file upload menu where you can upload XSLog and Tech-Support files:

Software Level Advisor

The CSA Software Level Advisor (SLA) functionality consist of:

- Tech-support analysis

- Report creation of missing patches (HTMLformat). TXT format will be available soon.

The CSA/SLA tool does not build/create a patch bundle. automatinc patch installation and bundles ae discussed in this article:

The Tech-Soupprt analysis is triggered when the CSA detects a BroadWorks (BRWKS) file and that the file is determined to be a tech-support:

By selecting the file and clicking on the "Run analysis' button, the CSA will process the file and return the Software Level Advisor Report:

The view the missing patch, the user click on the "List of Missing Patch" button (not show here).

Call Engine / Call Flow Analyser

The CSA Call Engine (Call Flow Analyser) is a tool that parse the Application Server (AS) XSLog and extract the various call within the XSLog. A specific call can be selected which will generates amongs other thing a ladder diagram.

The Call Engine/Call Flow analysis is triggered when the CSA detects a BroadWorks (BRWKS) file and that the file is determined to be an Application Server (AS) XSLog:

By selecting the file and clicking on the "Run analysis' button, the CSA will process the file and return the list of calls contained within the file(s):