Get to Know the Cisco IP Phone 7800 Series Multiplatform Phones

Introduction

The Cisco IP Phone 7800 Series Multiplatform Phones are based on the same hardware as Cisco enterprise phones but have different software as it supports 3rd Party Call Control (3PCC). These models support most features of Cisco SPA phones with refreshed ID and enhanced user experience.

The cost-effective Cisco IP Phone 7800 Series Multiplatform Phones are ideal for small to large enterprises seeking high-quality, full-featured Voice over Internet Protocol (VoIP) communications. These IP Phones are a great fit for customers who use traditional analog or digital phones today and want to advance to a Cisco IP Phone system, whether deployed on-premises, from the cloud, or in hybrid configurations. It is also ideal for knowledge workers, as well as administrative, managerial, and executive staff. It also works well in shared workspace environments.

Note: To compare the Cisco IP Phone 7800 Series, click here.

Product Features

• Flexible deployment options with on-premises, hosted and cloud with Cisco Spark, along with third party call control
• Cisco Expressway for remote worker single sign-on access without a Virtual Private Network (VPN) client
• Fully programmable line keys
• Multi-call per-line appearance feature
• Tri-color LEDs for line keys
• Fixed function keys for a solid user experience
• Volume-control toggle providing easy decibel-level adjustment of the handset, monitor speaker, and ringer
• High-resolution grayscale displays and softkeys
• Conferencing, messaging, directory keys, and a two-way navigation
• Integrated IEEE switches to reduce installation costs and clutter at the desktop

Product Views

Front Panel View

The front panel shows the LED display, handset, programmable line keys, softkeys, number pad, navigation, and common phone task buttons such as the directory, volume, mute, conference, transfer, hold, applications, messages, speakerphone, and headset.

Cisco IP Phone 7811

Note: This model has a single programmable line key and has no headset button. 

Cisco IP Phone 7821 and 7841

Note: The Cisco IP Phone 7821 and the Cisco IP Phone 7841 are similar models. The only difference is that the Cisco IP Phone 7821 supports two programmable line keys while the Cisco IP Phone 7841 has four lines. 

Cisco IP Phone 7861

Back Panel View

The back panel shows a number of ports such as the 48VDC, Network, Access, Auxiliary, handset and headset; and slots for the phone stand. It also shows the USB ports for charging and the Key Expansion Module.

Cisco IP Phone 7811

Cisco IP Phone 7821 and Cisco IP Phone 7841

Cisco IP Phone 7861

Package Contents

a)        b) 

c)        d) 

e)      f) 

g)                h) 

b) Cisco IP Phone 7821 or

c) Cisco IP Phone 7841 or

d) Cisco IP Phone 7861

d) Ethernet cable

e) Phone stand

f) Handset cord

g) Handset

Minimum Requirements

• A switch or router that has PoE support, PoE injector, or AC power adapter
• Java-enabled web browser for the web-based configuration

Default Settings

Related Contents

For more information on the 7800 series phones, check out the following links:

• Upgrade the Firmware on the Cisco IP Phone 7800 and 8800 Multiplatform Series through the Web Browser Command
• Cisco Tech Talk: Upgrading Firmware On The 7800 and 8800 Series Multiplatform Phones(video)
• Upgrade the Firmware of the 7800 and 8800 Series Multiplatform Phone through Upgrade Rule
• Configure a Programmable Line Key for Speed Dial on a Cisco MPP Phone
• Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
• Access Voicemail on the Cisco IP Phone 7800 or 8800 Series Multiplatform Phone
• Configure and Monitor the Line of a Coworker via BLF on the Cisco IP Phone 7800 Series and the 8800 Series Multiplatform Phones