Invalid URL 'https:///v1/clouds': No host supplied after upgrade Secure Email Gateway to 15 release

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Updated:August 23, 2023
Document ID:220839

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    Introduction

    This document describes how to solve the error Invalid URL 'https:///v1/clouds': No host supplied after the Secure Email Gateway upgrades to 15 release.

    Problem

    Invalid URL 'https:///v1/clouds': No host supplied error appears after Secure Email Gateway upgrades to 15 release.

    Solution

    The error appears under the next conditions:

    1. If an older config file from 14 release is loaded in Secure Email Gateway 15 release

    2. If the file reputation server is not reachable.

    In order to mitigate the second condition you need to allow the next ports in your Firewall, depending on the region the File Reputation is set. In case your configuration implies the use of a Proxy, File Reputation server needs to be reachable from the proxy, as shown in the image.

    amacorra_0-1692760414237

    Related Information

    Revision History

    Revision Publish Date Comments
    1.0
    23-Aug-2023
    Initial Release
    TAC Authored

    Contributed by Cisco Engineers

    • Alan Macorra
      Cisco TAC Engineer

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