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Why Does ProtectLink Gateway Email Protection Block an IP Address Again After Removal From the Quick Information List (QIL) Database?

Document ID: 109044

Updated: Dec 12, 2008

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Q. Why does ProtectLink Gateway Email Protection Block an IP Address Again After Removal from the Quick Information List (QIL) Database?

A.
  • An IP address will be blocked and re-added to the QIL database if it is detected to have spam activity again.
  • If an IP caught as a spam source is added to the QIL database in real time, it may stay there from five (5) minutes to twelve (12) hours.
  • The duration depends on how frequent it has been added to the database.
  • To request for a removal, click�hereleavingcisco.com.



Related Information

Updated: Dec 12, 2008
Document ID: 109044