Guest

Cisco Email Security Appliance

ESA Domain Debug Logs Configuration Example

Document ID: 117848

Updated: Jun 25, 2014

Contributed by Harry Davis and Robert Sherwin, Cisco TAC Engineers.

   Print

Introduction

This document describes how to configure the Domain Debug Logs on the Cisco Email Security Appliance (ESA).

Prerequisites

Requirements

Cisco recommends that you have knowledge of these topics:

  • Cisco ESA
  • AsyncOS

Components Used

The information in this document is based on all versions of AsyncOS.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Background Information

The Domain Debug Log is a system log that is designed in order to record all of the Simple Mail Transfer Protocol (SMTP) traffic between a specific domain and the ESA for a finite number of sessions.

This log type can assist in attempts to troubleshoot issues that relate to a specific recipient domain or host. Each session is recorded until the defined number of sessions is reached, and then the data collection stops. In order to end the Domain Debug Logs data collection before all of the sessions are recorded, you can delete or edit the log subscription.

Configure

In order to create and configure the Domain Debug Logs, enter the logconfig command into the ESA CLI.

Note: If you want to configure the Domain Debug Logs with the ESA GUI, refer to the Log Subscriptions section of the Advanced User Guide.

Here is an example of the Domain Debug Logs subscription creation with the use of the ESA CLI:

example.com> logconfig

Currently configured logs:
1. "antispam" Type: "Anti-Spam Logs" Retrieval: FTP Poll
2. "antivirus" Type: "Anti-Virus Logs" Retrieval: FTP Poll
3. "asarchive" Type: "Anti-Spam Archive" Retrieval: FTP Poll
4. "avarchive" Type: "Anti-Virus Archive" Retrieval: FTP Poll
5. "bounces" Type: "Bounce Logs" Retrieval: FTP Poll
6. "cli_logs" Type: "CLI Audit Logs" Retrieval: FTP Poll
7. "error_logs" Type: "IronPort Text Mail Logs" Retrieval: FTP Poll
8. "euq_logs" Type: "IronPort Spam Quarantine Logs" Retrieval: FTP Poll
9. "euqgui_logs" Type: "IronPort Spam Quarantine GUI Logs" Retrieval: FTP Poll
10. "ftpd_logs" Type: "FTP Server Logs" Retrieval: FTP Poll
11. "gui_logs" Type: "HTTP Logs" Retrieval: FTP Poll
12. "mail_logs" Type: "IronPort Text Mail Logs" Retrieval: FTP Poll
13. "reportd_logs" Type: "Reporting Logs" Retrieval: FTP Poll
14. "reportqueryd_logs" Type: "Reporting Query Logs" Retrieval: FTP Poll
15. "scanning" Type: "Scanning Logs" Retrieval: FTP Poll
16. "sntpd_logs" Type: "NTP logs" Retrieval: FTP Poll
17. "status" Type: "Status Logs" Retrieval: FTP Poll
18. "system_logs" Type: "System Logs" Retrieval: FTP Poll
19. "updater_logs" Type: "Updater Logs" Retrieval: FTP Poll

Choose the operation you want to perform:
- NEW - Create a new log.
- EDIT - Modify a log subscription.
- DELETE - Remove a log subscription.
- SETUP - General settings.
- LOGHEADERS - Configure headers to log.
- HOSTKEYCONFIG - Configure SSH host keys.
[]> new

Choose the log file type for this subscription:
1. IronPort Text Mail Logs
2. qmail Format Mail Logs
3. Delivery Logs
4. Bounce Logs
5. Status Logs
6. Domain Debug Logs
7. Injection Debug Logs
8. System Logs
9. CLI Audit Logs
10. FTP Server Logs
11. HTTP Logs
12. NTP logs
13. LDAP Debug Logs
14. Anti-Virus Logs
15. Anti-Virus Archive
16. Scanning Logs
17. IronPort Spam Quarantine Logs
18. IronPort Spam Quarantine GUI Logs
19. Reporting Logs
20. Reporting Query Logs
21. Updater Logs
[1]> 6

Please enter the name for the log:
[]> debug_example

Enter the name of the domain for which you want to record debug information.
[]> example.com

Please enter the number of SMTP sessions you want to record for this domain.
[1]> 8

Choose the method to retrieve the logs.
1. FTP Poll
2. FTP Push
3. SCP Push
4. Syslog Push
[1]>

Filename to use for log files:
[example.com.text]> example.com.text

Please enter the maximum file size:
[10485760]>

Please enter the maximum number of files:
[10]>

Currently configured logs:
1. "antispam" Type: "Anti-Spam Logs" Retrieval: FTP Poll
2. "antivirus" Type: "Anti-Virus Logs" Retrieval: FTP Poll
3. "asarchive" Type: "Anti-Spam Archive" Retrieval: FTP Poll
4. "avarchive" Type: "Anti-Virus Archive" Retrieval: FTP Poll
5. "bounces" Type: "Bounce Logs" Retrieval: FTP Poll
6. "cli_logs" Type: "CLI Audit Logs" Retrieval: FTP Poll
7. "debug_example" Type: "Domain Debug Logs" Retrieval: FTP Poll
8. "error_logs" Type: "IronPort Text Mail Logs" Retrieval: FTP Poll
9. "euq_logs" Type: "IronPort Spam Quarantine Logs" Retrieval: FTP Poll
10. "euqgui_logs" Type: "IronPort Spam Quarantine GUI Logs" Retrieval: FTP Poll
11. "ftpd_logs" Type: "FTP Server Logs" Retrieval: FTP Poll
12. "gui_logs" Type: "HTTP Logs" Retrieval: FTP Poll
13. "mail_logs" Type: "IronPort Text Mail Logs" Retrieval: FTP Poll
14. "reportd_logs" Type: "Reporting Logs" Retrieval: FTP Poll
15. "reportqueryd_logs" Type: "Reporting Query Logs" Retrieval: FTP Poll
16. "scanning" Type: "Scanning Logs" Retrieval: FTP Poll
17. "sntpd_logs" Type: "NTP logs" Retrieval: FTP Poll
18. "status" Type: "Status Logs" Retrieval: FTP Poll
19. "system_logs" Type: "System Logs" Retrieval: FTP Poll
20. "updater_logs" Type: "Updater Logs" Retrieval: FTP Poll

Choose the operation you want to perform:
- NEW - Create a new log.
- EDIT - Modify a log subscription.
- DELETE - Remove a log subscription.
- SETUP - General settings.
- LOGHEADERS - Configure headers to log.
- HOSTKEYCONFIG - Configure SSH host keys.
[]>

example.com> commit

Verify

Here is an example of the Domain Debug Logs when the ESA delivers a message to the recipient domain example.com

Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '220 ESmtp mail.example.com
 ESMTP service ready'
Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'EHLO example.com'
Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250-mail.example.com'
Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250-8BITMIME'
Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250-SIZE 31981568'
Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250 PIPELINING'
Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'MAIL FROM:<user@example.com>'
Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250 sender <user@example.com> ok'
Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'RCPT TO:<test@example.com>'
Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250 recipient <test@example.com> ok'
Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'DATA'
Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '354 go ahead'
Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'Received: from unknown (HELO)
 (10.250.7.164)rn by example.com with SMTP; 22 Mar 2005 16:52:08 -0800rn'
Tue Mar 22 16:52:07 2005 Info: 411 Sent: 'Message-ID:
 <000d01c52f43$48dacba0$a407fa0a@example.com>rnFrom: "User" <user@example.com>
 rnTo:<test@example.com>rn Subject:TestrnDate:Tue,22Mar200516:57:28-0800rnMIME-
 Version:1.0rn
Content-Type:multipart/alternative;rntboundary="----=
 _NextPart_000_000A_01C52F00.3AA3B580"rnX-Priority: 3rnX-MSMail-Priority:
 Normalrn X-Mailer: Microsoft Outlook Express 6.00.2900.2180rnX-MimeOLE:
 Produced ByMicrosoft MimeOLEV6.00.2900.2180rnrnThis is a multi-part
 messageinMIMEformat.rnrn------=_NextPart_000_000A_01C52F00.3AA3B580rn
 Content-Type:text/plain;rntcharset= "iso-8859-1"rnContent-Transfer-Encoding:
 quoted-printablernrnThis isthebodyofthemail.rnThisisadisclaimer.rnrn------=
 _NextPart_000_000A_01C52F00.3AA3B580rnContent-Type:text/html;rntcharset=
 "iso-8859-1"rnContent-Transfer-Encoding:quoted-printablernrn<!DOCTYPEHTMLPUBLIC
 "-//W3C//DTDHTML4.0Transitional//EN">rn<HTML><HEAD>rn<METAhttp-equiv=
 3DContent-Typecontent= 3D"text/html;charset= 3Diso-8859-1">rn<METAcontent=
 3D"MSHTML6.00.2900.2523"name= 3DGENERATOR>rn<STYLE></STYLE>rn</HEAD>rn
 <BODYbgColor= 3D#ffffff>rn<DIV><FONTface= 3DArialsize= 3D2>This is the body
 of thernmail.</FONT></DIV><pre> This is a disclaimer.rn </pre></BODY></HTML>
 rnrn------=_NextPart_000_000A_01C52F00.3AA3B580--rn'
Tue Mar 22 16:52:07 2005 Info: 411 Sent: '.rn'
Tue Mar 22 16:52:07 2005 Info: 411 Rcvd: '250 ok dirdel'
Tue Mar 22 16:52:12 2005 Info: 411 Sent: 'QUIT'
Tue Mar 22 16:52:12 2005 Info: 411 Rcvd: '221 mail.example.com'

Troubleshoot

There is currently no specific troubleshooting information available for this configuration. 

Related Information

Updated: Jun 25, 2014
Document ID: 117848