Cisco Email Security Appliance

Content Security Appliances FAQ: How do you determine the licensed features that are enabled on your Cisco Content Security appliance?

Document ID: 117842

Updated: Nov 03, 2015

Contributed by John Yu and Robert Sherwin, Cisco TAC Engineers.



This document describes how to determine the licensed features that are enabled on your Cisco Content Security appliance.



Cisco recommends that you have knowledge of these topics:

  • Cisco Email Security Appliance (ESA)

  • Cisco Web Security Appliance (WSA)

  • Cisco Security Management Appliance (SMA)

  • AsyncOS

Components Used

This document is not restricted to specific software and hardware versions.

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

How can I determine the licensed features that are enabled on my Cisco Content Security appliance?

Each of the software components, or features, of the Content Security appliance is licensed and must be enabled before use. In order to enable these components, you must apply feature keys that are provided by Cisco Global Licensing Operations (GLO) through product license registration. Each feature key is specific to the serial number of the individual Content Security appliance and has an expiration period that is associated with it. When a feature key expires, you must renew the contract for that feature with your Cisco representative in order to continue the use of the feature.

Note: A Perpetual key indicates that there is no expiration period for that feature. A Dormant key indicates that the feature itself has an End User License Agreement (EULA) that must be accepted, or that the feature must be configured and enabled. Once completed, the feature moves to Active, and the expiration timer begins. 

Note: For virtual-based appliances, only one virtual appliance license is needed for each appliance product. This one virtual appliance license can be used for deployment on multiple virtual appliances.  

In order to determine the licensed features that are enabled on your Content Security appliance, simply log into the appliance and enter the featurekey command into the CLI. As an alternative, you can access the System Administration tab from the GUI and click Feature Keys.

Here is an example output from the featurekey CLI command:


Note: Refer to the Adding and Managing Feature Keys section of the User Guide for further details.

Related Information

Updated: Nov 03, 2015
Document ID: 117842