Troubleshoot errors and perform File System Checks on Cyber Vision Center

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Updated:July 14, 2023
Document ID:220590

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    Introduction

    This document describes the steps needed to perform File System check on the Cyber Vision Center server. It’s applicable to the 4.x software trains.

    Steps to perform filesystem checks

    1. Reboot the Center server and boot it in rescue mode, by pressing TAB when you see the following text:

    ramkris2_0-1689344855877

    2. Then the following boot menu appears:

    ramkris2_1-1689344901297


    3. Type the command ‘SBS-factory’ as shown above


    4. Enter the username and password.
    Username: root
    Password: sentryo69!

    5. Unmount the file system

    cd /
umount -f /dev/disk/by-label/SBS-Data

    6. Run the fsck command

    fsck.ext4 -v -f -y /dev/disk/by-label/SBS-Data

    The final output will look similar to this depending on the file system in the deployment

    ramkris2_2-1689345019990

    If the server continues to report errors, open a TAC service request for further diagnosis. 

    Revision History

    Revision Publish Date Comments
    1.0
    19-Jul-2023
    Initial Release
    TAC Authored

    Contributed by Cisco Engineers

    • Ram Krishnamoorthy
      TAC

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