This document describes how to use a Q3 Agent in the recovery of a
Control and Monitoring Processor (CMP) failure condition that occurs due to
corrupt files on a CMP. This document uses the Blue Devil (1.5.1) release of
the Q3 Agent.
Note: Do not use this procedure if the CMP has had another agent, or a
release other than Blue Devil previously loaded.
Note: The Q3 Agent is NOT the same as the TL1 Agent.
There are no specific requirements for this document.
This document is not restricted to specific software and hardware
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
Technical Tips Conventions for more information on document
This document is a continuation of the diagnosis process, and the
required tools must be already available. The additional item that you require
is Agent Q3 Blue Devil version 1.5.1 package. The distribution is in the
companion Zip archive file named Agent_1.5.1_M.tar.gz.
After you diagnose that the problem relates to one or more corrupt
files, and not the file system, you can start the recovery process. The
Recovery Steps section explains the recovery
This section describes the recovery procedure in four steps.
C:\Agent is the target disk to unzip in
the distribution archive Agent_1.5.1_M.tar.gz. Complete these
Create the Agent directory under
C:\, if the directory does not already
Copy the file Agent_1.5.1_M.tar.gz into the
Agent directory (see Figure
Figure 1 – Copy Agent_1.5.1_M.tar.gz into the
Double-click Agent_1.5.1_M.tar.gz to open the
WinZip program (see Figure
Figure 2 – Open Agent_1.5.1_M.tar.gz
Extract all files into the C:\Agent
directory, (see Figure 3).
Figure 3 – Extract the Files
Check whether the C:\Agent directory
contains the list of files that appear in Figure 4.
Figure 4 – List of Files in the
After you extract the required files, you can remove the configuration
Connect with a Telnet session on the CMP.
You do not receive any prompt for a password or login. Complete
Click the Start button of the Windows program
that you use, then select Run.
Type telnet ip address of the
Figure 5 – Type telnet ip address of
A Telnet session opens.
Figure 6 – Telnet Session
Type these commands at the Telnet prompt:
You can ignore any error messages that appear.
Next, you must ascertain the type of CMP card.
Issue this command:
The 16 M CMP output appears like this:
Volname Size Free Num files
9.0.2 25004 11611 104
For the 6 4M cards, the size is equal to 120004.
Note: The vinfo command shows Flash memory
dimension in blocks.
Finally, install theQ3 Agent. Complete these steps:
The configuration files of the Agent Q3 reside in
Connect with a File Transfer Protocol (FTP) session on the CMP. You
receive a prompt to enter a login and password.
Click on Start button of your Windows program, and
select Run. Type ftp ip address of the
Figure 7 – Type ftp ip address of the
A Telnet session opens (see Figure
Figure 8 – Telnet Session
Insert the User = ROOT and Password = WMUX (see Figure 9).
Figure 9 – Insert the Username and
Type these commands at the FTP prompt:
Figure 10 – Commands to Type at the FTP
Type this command at the next FTP prompt:
Figure 11 – Next Command at FTP Prompt
Copy the files on the CMP with these commands:
If the CMP has 16 M RAM memory, you must enter this command:
If the CMP has 64 M RAM memory, you must enter this command:
ftp>put bpool.cfg.64M bpool.cfg
This prompt appears:
The installation is complete.
If on site, complete these steps in order to reset the
Locally press the CMP reset button.
If you access the node remotely, you can type
reset from a Telnet session, and press ENTER.
Check if the recovery procedure is successful. Complete these
CMP display must show a fixed 6.
Cisco Photonics Local Terminal (CPLT) must show the correct
Network Element (NE) inventory.
Delete the monitor.abs file with this command:
This is the end of the procedure.