This document diagnoses Control and Monitoring Processor (CMP) failure
conditions due to corrupt file or file system corruption. This procedure
identifies whether the failure is due to a problem with individual files or
with the Flash file system.
Cisco recommends that you have knowledge of these topics:
The IP address of the CMP on which you work.
The subnet of CMP.
The default gateway of CMP.
An IP address for maintenance operation to assign to your PC or
laptop in the same subnet as the CMP card.
The information in this document is based on these software and
PC or laptop that runs Windows 95, Windows 98, or Window
Ethernet adapter card
If the Ethernet adapter does not have a 10Base2 (coaxial) interface,
you must have:
Three meters of 10BASE2 coaxial cable.
One 50 Ohm BNC terminator.
One BNC T connector, if required, by the 10BASE2 media converter
BOOTP/TFTP server for Windows 95, Windows 98, or Window 2000. All of
the distribution is in the companion zip archive file named
WinZip program to unzip the distribution
The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.
Technical Tips Conventions for more information on document
This section describes the procedure to install and configure the BOOTP
and TFTP server.
First, you must unzip the bootp&tftpd.zip file on
the PC or laptop that you want to use to perform the
The target disk to unzip the distribution archive must be
C:\ (see Figure
Figure 1 – The Target Disk
Click Extract on the menu bar in order to extract
all files. The Extract dialog box appears:
Figure 2 – The Extract Dialog Box
Select C:\ from the Extract to
Select the All files option in the Files section,
and check the Use folder names check box.
Click Extract. All files download into the
Go to the C:\etc directory (see
Figure 3 – The C:\etc
Drag and drop these two shortcuts on the desktop of your PC or
laptop: Tftpd and
View the desktop. You must have on your desktop, the two icons
named Bootpd and Tftpd (see
Figure 4 – Shortcuts to Bootpd and
Complete these steps:
Right click the Bootpd icon on the desktop, and
select Properties. The Bootpd Properties dialog box
Figure 5 – The Bootpd Properties Dialog
Select the Shortcut tab (see Figure
Figure 6 – The Bootpd Properties Dialog Box With the Shortcut
The Target text box contains
C:\etc\BOOTPD.EXE -i 10.165.251.150/255.255.255.0 -d -d -d -d -t 0
-s. Substitute the pre-configured IP address with the IP address of
the PC or laptop.
For example, if your IP address is 10.51.126.43, and the subnet
mask is 255.255.255.224, type C:\etc\BOOTPD.EXE -i 10.51.126.43
/255.255.255.224 -d -d -d -d -t 0 -s (see Figure
Figure 7 – Type Your IP Address
This section describes how to configure the TFTP server.
Complete these steps:
Right-click the Tftpd icon on desktop, and select
Properties. The Tftpd Properties dialog box appears (see
Figure 8 – The Tftpd Properties Dialog
Type C:\tftpboot in the Start in: field (see
Figure 9 – Type "C:\tftpboot" in the Start in:
This section describes the five-step CMP diagnosis procedure.
Complete these steps in order to connect the PC or laptop to the
Extract the Link Status Meter (LSM) board from the subrack where
the target CMP is plugged.
Connect the BNC cable to the QA or QB connection of the subrack to
your PC or laptop by the HUB or adapter. Your CMP is isolated from the
Complete these steps in order to retrieve CMP MAC
Start the BOOTP server. Double-click the Bootpd
icon on the desktop. A window appears. Verify these details in the first line
of Bootpd window:
if #0, ip=10.51.126.43 , subnet mask=255.255.224 ????
The IP address and subnet mask must be the IP address and subnet
mask that you set on your laptop.
If the IP address or subnet mask does not match, redo the
configuration of the Bootp server.
Figure 10 – Verify Details in the Bootpd
Reset CMP card.
The MAC address is the number that appears after the request from
the hardware address message.
Note the MAC address, which you will use as shown in
Figure 11 – Use of the MAC Address
Close the BOOTP application.
Complete these steps:
Go to C:\etc directory, and edit the
bootp tab file (use Windows Notepad to edit). The result looks like
Figure 12 – Result that Appears After You Edit the Bootp Tab
Complete these steps to modify the file:
Set the sm field as the subnet mask of your
Set the ha field with the MAC
Set the ip field with the target CMP IP
Set the gw field with the target CMP default
If the IP address of the CMP is 10.51.126.36, the subnetwork is
255.255.255.224, the gateway is 10.165.251.33, and the MAC address is
000050070B68, the file must appear as shown here:
# CMP to configure
The bold entries show where you must make
Save the file.
Complete these steps in order to start the servers:
Run the BOOTP server. To do so, double-click the icon on the
Run the TFTP server. To do so, double-click on the icon on the
Reset CMP manually.
If everything works fine:
CMP shows a fixed H letter on the front
Windows like this appear on your laptop:
Figure 13 – The BOOTP Server
The BOOTP server appears as shown in Figure
Figure 14 – The TFTP Server
The TFTP server appears as shown in Figure
When the reached end of file message appears,
close the BOOTP and TFTP servers.
Complete these steps:
Connect with a Telnet session on the CMP. No prompt appears for a
password or login. Complete these steps:
Figure 15 – Type telnet IP address of
Click the Start button of your Windows program,
then select Run.
Type telnet IP address of the
(see Figure 15):
Click OK. A Telnet session opens.
Figure 16 – Telnet Session
At the Telnet prompt, type the ls -il
Check whether the output looks like this:
ls: logfile: unknown error
ls: param: unknown error
ls: boottable: unknown error
ls: bpool.cfg: unknown error
ls: CPT_INFO: unknown error
ls: PERSISTENT: unknown error
ls: timeout.cfg: unknown error
ls: filenfs: unknown error
ls: pwd.fil: unknown error
ls: netosi.cfg: unknown error
ls: agent.abs: unknown error
ls: Q3INFO: invalid file number
ls: genPers.dat: unknown error
ls: genPers.idx: unknown error
1 -r--r--r-- 1 root 3584 Jan 21 158 11:03 BITMAP.SYS
2 -r--r--r-- 1 root 13312 Jan 21 158 11:03 FLIST.SYS
16 -rwxrwxrwx 1 root 1024 Feb 23 100 16:57 cfg.fil
11 -rwxrwxrwx 1 root 0 Jan 21 158 11:03 filesntp
18 -rwxrwxrwx 1 root 163840 May 20 101 06:28 moPers.dat
19 -rwxrwxrwx 1 root 8192 May 20 101 06:28 moPers.idx
This is the indicator that the file system is corrupt and the CMP
card needs replacement. A seemingly normal response indicates that an
individual file is corrupt, in which case, you can use the recovery