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Cisco LocalDirector 400 Series

Field Notice: LocalDirector 410 Issue


May 29, 1998


Products Affected

LocalDirector 410 (LDIR-410)

Problem Description

LocalDirector 410 can "lock up" after several hours of usage. The issue is attributed to the third interface (e.g., an Ethernet network interface card [NIC]), which is not used by the 1.x versions of LocalDirector software.

For more information, refer to Cisco bug ID CSCdk02193 (registered customers only) .

Problem Conditions

This affects LocalDirector 410 (LDIR-410) only when using software versions 1.6(6) or earlier.

This issue does not affect LocalDirector 420 (LDIR-420) or the original LocalDirector products (CA-LDIR).

Problem Symptoms

After several hours of usage (depending upon network traffic) since the last reboot, the LocalDirector 410 will stop passing traffic.

Workaround/Solution

This problem has been resolved in LocalDirector software version 1.6(8), available immediately through the Software Center (registered customers only) .

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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