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Cisco Interface Processors

Field Notice: CIP Router Running TN3270 Server May Reload with Fatal Error (code= 32) - CSCdk04804


May 5, 1998


Products Affected

This notice applies to: Cisco 7500, 70x0 routers with Channel Interface Processor (CIP) TN3270 Server feature and any of the following CIP microcode images:

  • CIP 22-29 for IOS 11.1, 11.2

  • interims; cip207-10, cip207-11

CIP microcode levels prior to 22.29, with the exception of the interims noted above are unaffected by CSCdk04804.

Problem Description

Transparent 3270 datastreams from the host to a TN3270 client may cause the router to reload with a fatal error (code=32).

Background

Modifications to buffer processing routines between CSNA and TN3270 to improve file-transfer performance to TN3270 clients was introduced by CSCdi62925 into CIP microcode 22.29. CSCdk04804 only affects routers with the CIP TN3270 feature.

Workaround

Revert to previous CIP microcode version that does not contain this problem. Monitor bug CSCdk04084 for defect resolution and integration information.

Solution

When available, install the next microcode version which integrates resolution to CSCdk04084. If this code is unavailable on CCO, contact the TAC and obtain an interim level of CIP microcode.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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