Field Notice: FN - 70058 - 0db Loopback Cannot Be Installed with NCS2K and 15454W Optical Amplifiers or SMR1 and SMR2 Linecards - Workaround Provided

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Updated:November 22, 2017

Document ID:FN70058

Bias-Free Language

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Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision	Publish Date	Comments
1.0	22-Nov-17	Initial Release

Products Affected

Affected Product ID	Comments
15454-OPT-AMP-C=	Part Alternate
15454-OPT-AMP-C
15454-OPT-AMP-C++=
15454-OPT-RAMP-C=
15454-OPT-RAMPC++=
15454-40-SMR1-C=	Part Alternate
15454-40-SMR1-C
15454-40-SMR2-C=
15454-OPT-RAMP-CE=

Defect Information

Defect ID	Headline
CSCvg22413	0db Loopback 39-0278-01 SN starting with GFP cannot be installed

Problem Description

A batch of 0dB loopback devices (39-0278-01), manufactured by a specific supplier, cannot be installed into the products listed in the Products Affected section since they do not lock into the unit.

Background

The 0dB loopback device (39-0278-01), from a certain supplier, cannot be installed into the products listed in the Products Affected section. This is due to mechanical interference between the protective plastic black body and the hinge of the adapter safety door of the product.

Problem Symptom

When the 0dB loopback device (39-0278-01) is inserted, it does not click and lock into position in the products listed in the Products Affected section. This results in higher insertion loss than 0dB.

Workaround/Solution

If the 0dB loopback device (39-0278-01) does not lock into the product ports and if the serial number starts with GFP, Cisco recommends use of a 0dB LC-LC patchcord instead.

How To Identify Affected Products

A 0dB loopback device with a serial number that starts with GFP, as shown in this picture, is suspected to exhibit the issue.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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