Field Notice: FN - 63980 - SocialMiner No Longer Works with Facebook API Version 1.0

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Updated:May 4, 2015
Document ID:FN63980

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Field Notice: FN - 63980 - SocialMiner No Longer Works with Facebook API Version 1.0

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Date Comment
1.0
04-MAY-2015
Initial Public Release

Products Affected

Products Affected
SocialMiner Version 8.5(4)
SocialMiner Version 8.5(5)
SocialMiner Version 9.0(1)
SocialMiner Version 10.0(1)
SocialMiner Version 10.5(1)

Problem Description

The Facebook campaigns that are configured on the affected Cisco SocialMiner versions (see the Products Affected section) will not work after April 30, 2015.

Background

SocialMiner Versions 10.5 and earlier use the Facebook Application Programming Interface (API) Version 1.0, which will be deprecated on April 30, 2015. However, SocialMiner Versions 10.6 and later support the Facebook API Version 2.0.

Problem Symptoms

When Facebook deprecates its initial API version, the Facebook related campaigns that are configured on the affected SocialMiner versions will not work.

Workaround/Solution

The Cisco customers who run an affected SocialMiner version and who integrate with Facebook API Version 1.0 must upgrade to SocialMiner Version 10.6(1) before April 30th, 2015. This version uses Facebook API Version 2.0.

CDETS

To follow the bug ID link below and see detailed bug information, you must be a registered customer and you must be logged in.

CDETS Description
CSCuu14942 (registered customers only) SM: Change in Facebook API's

For More Information

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