Field Notice: FN - 63977 - N2K-C2348TQ and N2K-C2348UPQ FEX SDP Timeout/SFP Mismatch
Available Languages
NOTICE:
THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Revision History
| Revision | Date | Comment |
|---|---|---|
1.1 |
17-MAR-2016 |
Updated the Products Affected, Problem Description, and Problem Symptoms Sections |
1.0 |
22-MAY-2015 |
Initial Public Release |
Products Affected
| Products Affected |
|---|
N2K-C2348TQ |
N2K-C2348TQ-10GE= |
N2K-C2348UPQ |
N2K-C2348UPQ-10GE= |
Problem Description
There is an intermittent issue with the N2K-C2348TQ and N2K-C2348UPQ Fabric Extender (FEX) that runs NX-OS versions earlier than Version 7.1(1)N1(1). The FEX might not get associated with the parent Nexus 5000/6000 switch on startup, which might result in FEX fabric interfaces that become stuck in a "SDP timeout/SFP Mismatch" state.
Background
There is a software issue which might cause control packets to not be transmitted between the FEX and the upstream switch.
Problem Symptoms
The N2K-C2348TQ and N2K-C2348UPQ FEX might not get associated with the parent Nexus 5000/6000 switch on startup, which might result in FEX fabric interfaces that become stuck in a "SDP timeout/SFP Mismatch" state.
N6K(config-if-range)# show int eth 1/21-28 brief
-----------------------------------------------------------------------------
| Ethernet Interface | VLAN | Type | Mode | Status | Reason | Speed | Port Ch # |
|---|---|---|---|---|---|---|---|
Eth1/21 |
1 |
eth |
fabric |
down |
SDP timeout/SFP Mismatch |
10G(D) | -- |
Eth1/22 |
1 |
eth |
fabric |
down |
SDP timeout/SFP Mismatch |
10G(D) | -- |
Etd1/23 |
1 |
eth |
fabric |
down |
SDP timeout/SFP Mismatch |
10G(D) | -- |
Eth1/24 |
1 |
eth |
fabric |
down |
SDP timeout/SFP Mismatch |
10G(D) | -- |
Etd1/25 |
1 |
eth |
fabric |
down |
SDP timeout/SFP Mismatch |
10G(D) | -- |
Etd1/26 |
1 |
eth |
fabric |
down |
SDP timeout/SFP Mismatch |
10G(D) | -- |
Etd1/27 |
1 |
eth |
fabric |
down |
SDP timeout/SFP Mismatch |
10G(D) | -- |
Etd1/28 |
1 |
eth |
fabric |
down |
SDP timeout/SFP Mismatch |
10G(D) | -- |
Etd1/29 |
1 |
eth |
fabric |
down |
SDP timeout/SFP Mismatch |
10G(D) | -- |
Workaround/Solution
As part of the fix in NX-OS Version 7.1(1)N1(1), there have been changes in the Physical Coding Sublayer (PCS) reset mechanism, retries included, which mitigate this problem.
If a FEX is stuck in a "SDP timeout/SFP Mismatch" state, there are two options for resolution:
- Upgrade the parent Nexus 5000 switch to NX-OS Version 7.1(1)N1(1). Power cycle the FEX multiple times until the FEX downloads the NX-OS image from the parent switch. Once the FEX downloads the fixed image, the issue should not be seen.
- If a FEX connected to parent switch that runs fixed code fails to boot up after multiple reloads, a High-Definition Multimedia Interface (HDMI) console dongle is required in order to manually flash the FEX with NX-OS Version 7.1(1)N1(1). For detailed instructions and assistance with the upgrade, please contact Cisco Technical Support at 1-800-553-2447.
CDETS
To follow the bug ID link below and see detailed bug information, you must be a registered customer and you must be logged in.
| CDETS | Description |
|---|---|
| CSCur89241 (registered customers only) | N2K-C2348 FEX does not come up due to "SDP timeout/SFP Mismatch" |
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
Receive Email Notification For New Field Notices
Cisco Notification Service—Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.
Feedback