Field Notice: FN - 63837 - Compatibility Issue with Cisco E-Mail and Web Interaction Manager Release 9.0(2) Gadget within Finesse Release 10.0
May 29, 2014
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Initial Public Release
Cisco Finesse - Release 10.0(1)
Cisco E-Mail and Web Interaction Manager - Release 9.0(2)
An issue has been identified between Cisco E-Mail and Web Interaction Manager (CIM) Release 9.0(2) and Finesse Release 10.0.
Finesse Release 10.0 Launched in Internet Explorer 9 Default Mode
The CIM Release 9.0(2) login page does not display correctly.
Finesse Release 10.0 Launched in Internet Explorer 9 Compatibility Mode
The CIM Release 9.0(2) login page displays with an alert message at the top of the window.
The Collaboration Business Applications Business Unit (CBABU) teams are working to identify the root cause and provide a fix in mid-June, 2014.
To follow the bug ID link below and see detailed bug information, you must be
customer and you must be logged in.
||CIM 9.0(2) Gadget and Finess Version 10 incompatible|
For More Information
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