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Cisco ONS 15454 Series Multiservice Transport Platforms

Field Notice: FN - 63671 - CTC Release 9.6.0.4 – In a Network with Multiple Releases, a Node with an Earlier Release can Face Issues. Workaround Available.

Field Notice: FN - 63671 - CTC Release 9.6.0.4 – In a Network with Multiple Releases, a Node with an Earlier Release can Face Issues. Workaround Available.

August 7, 2013


NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Date Comment
1.0
07-AUG-2013
Initial Public Release

Products Affected

Products Affected
15454-R9.6.0SWK9=
SF15454W-R9.6.0K9
SF15454M-R9.6.0K9
15454-LIC-9.6.0K9
15454-R9.6.0SWK9
SF15454WC-R9.6.0K9
SF15454MC-R9.6.0K9
15454C-LIC-9.6.0K9
15454C-R9.6.0SWK9
15454C-R9.6.0SWK9=
SF15454WE-R9.6.0K9
SF15454ME-R9.6.0K9
SF15454WECR9.6.0K9
SF15454MECR9.6.0K9

Problem Description

The Network Element (NE) with an earlier release is not visible, or is visible but can see the AR-XPE card while it preprovisions the cards. This is observed in one of these situations:

  • The network has a mixed release - one of the releases is Release 9.6.0.4 and other release is Release 9.6.0 or earlier.
  • A customer upgrades from Release 9.6.0 or earlier (such as Release 9.4.0 or 9.2.1) to Release 9.6.0.4, which results in the network state mentioned earlier in this section.

Background

Cisco Transport Controller (CTC) Release 9.6.0.4 is expected to use a release specific driver (API) for NEs respectively. Due to a software bug, it incorrectly applies Release 9.6.0.4 drivers to earlier releases. This can lead to a variety of problems based on the release of the NE. Any provisioning activity on the node with an earlier release can cause issues that might result in the node going to an incorrect state. This might result in a non-deterministic behavior.

Problem Symptoms

If CTC Release 9.6.0.4 is used, the NE with an earlier software release can observe one of the these potential problems:

  • The NE is not visible.
  • The NE is visible, but when you try to preprovision you can see the AR-XPE card which is supported in Release 9.6.0.3 and later.

Workaround/Solution

One of these options can be used to work around this issue:

  • Upgrade all the nodes individually to Release 9.6.0.4. After this, CTC Release 9.6.0.4 can be launched without any issues.
  • If Cisco Prime Optical (CPO) is used to upgrade the network, CPO will not face this issue. However, do not provision with CTC Release 9.6.0.4 until all the nodes in the network are upgraded.
  • Use the earlier CTC release (Release 9.6.0.3 or earlier) in order to manage NEs with Release 9.6.0 or earlier.
  • A new CTC application will be made available on Cisco.com. Use this application instead of directly launching CTC from a browser in a network of mixed releases. The application will be available on Cisco.com by August 16, 2013.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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