Field Notice: FN - 63502 - Cisco has been informed that the power cable (CAB-AC2J) previously shipped with the 800 & 1900 series products are not METI compliant: Replacement Program Available
November 16, 2012
THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Initial Public Release
The 2-prong power cable is a non-jacketed power cable. The previously shipped power cables for the 800 & 1900 series products are not compliant and can be replaced with a METI compliant power cable.
METI is the Ministry of Economy, Trade and Industry for Japan.
Cisco has been informed that the previously shipped power cable is not METI compliant.
Customers may order a compliant replacement cable from Cisco. THIS IS NOT MANDATORY.
The cables previously shipped with the 800 & 1900 series products are single insulated rather than double insulated (jacketed). These single-insulated cables cause no issues with the associated routers and are fully functional.
Customers may order a compliant replacement cable from Cisco. THIS IS NOT MANDATORY. If customers choose to order the compliant cable, the non-compliant cable should be scrapped.
How To Identify Hardware Levels
The original single-insulated power cables have 2 part numbers (74-3100-01 & 37-0672-01).
The double insulated (jacketed) power cable is part number 37-0672-02.
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: