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Cisco Security Monitoring, Analysis and Response System

Field Notice: FN - 63375 - CS-MARS (all models): Change in software download server impacts releases prior to 6.0.4

Field Notice: FN - 63375 - CS-MARS (all models): Change in software download server impacts releases prior to 6.0.4

November 19, 2010


NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Date Comment
1.0
19-NOV-2010
Initial Public Release

Products Affected

Products Affected
MARS - CS-MARS-100-K9
MARS - CS-MARS-100E-K9 
MARS - CS-MARS-110-K9 
MARS - CS-MARS-110R-K9 
MARS - CS-MARS-20-K9 
MARS - CS-MARS-200-K9 
MARS - CS-MARS-20R-K9 
MARS - CS-MARS-210-K9 
MARS - CS-MARS-25-K9 
MARS - CS-MARS-25R-K9 
MARS - CS-MARS-50-K9 
MARS - CS-MARS-55-K9 
MARS - CS-MARS-GC-K9 
MARS - CS-MARS-GC2-K9 
MARS - CS-MARS-GC2R-K9 
MARS - CS-MARS-GCM-K9 

Problem Description

Starting on December 3, 2010 the CS-MARS software will migrate to a new download location on Cisco.com. Customers who are running CS-MARS software releases 6.0.1 to 6.0.3 and making use of the following features will be impacted:

  1. IPS signature autoupdate
  2. CS-MARS upgrade package CCO download
Customers running CS-MARS 6.0.4 or later will not be affected.

Background

Cisco provides software downloads and IPS signature updates for CS-MARS customers via remote server access on Cisco.com. The server that provides this service is migrating to a new location effective December 3, 2010.

Problem Symptoms

After December 3, 2010 customers running software releases 6.0.1 to 6.0.3 will no longer be able to:

  1. Automatically download IPS signature packages from CCO.
  2. Upgrade CS-MARS through the CCO download option.

Workaround/Solution

Prior to December 3, 2010 CS-MARS customers must either upgrade to CS-MARS software release 6.0.4 or later or perform the following workarounds to continue IPS and CCO download service:

  1. To maintain the IPS Signature Download Feature

    Modify the URL at Admin > System Setup > IPS Signature Dynamic Update Settings from the current value of
    https://www.cisco.com/cgi-bin/ida/locator/locator.pl with the new value of https://www.cisco.com/cgi-bin/front.x/ida/locator/locator.pl. Reference Figure 1 below.

    Figure 1

    For details on how to modify this URL, see the IPS Signature Dynamic Update Settings section in Chapter 4, Cisco IPS 6.x Devices and Virtual Sensors in of Device Configuration Guide for Cisco Security MARS, Release 6.x.

  2. To maintain the CS-MARS Upgrade from CCO Feature:

    Manually download the updates and upgrade from a local server.

    For details, select the Internal Upgrade Server option in Step 4 of the Checklist for Upgrades of Appliance Software section in Chapter 5, Upgrade Management, Cisco Security MARS Initial Configuration and Upgrade Guide, 6.X.

    The download option will function normally once CS-MARS software release 6.0.4 is running.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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