An IGMP issue has been discovered with the internal switch of the GigE chassis that causes the cards to lose connectivity with the network. In a fully populated chassis this may occur randomly about once per day.
The GigE chassis is a 16 slot chassis that has two slots taken up by an internal Gigabit Ethernet switch. The other 14 ports may be occupied by up to 14 CIVS-SG1XXXX single channel encoder cards. The application of the chassis is 14 ports of video encoding with Gigabit Ethernet connectivity to the video server.
An IGMP issue has been discovered with the internal switch that causes the cards to lose connectivity with the network. In a fully populated chassis this may occur randomly about once per day.
Cards losing connectivity with the network.
Power cycling the card restores network connectivity.
The recommended solution is to replace the GigE chassis with an FE chassis. The FE chassis does not contain an internal switch but provides
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