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Cisco TelePresence Manager

Field Notice: FN - 62918 - New Zealand Daylight Saving Time Policy Change Effective September 2007 - for Cisco TelePresence Codec, Cisco TelePresence Manager (CTM) and Cisco TelePresence Multipoint Switch (CTMS)


Revised October 05, 2007

September 27, 2007

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

Products Affected

Comments

CTMS - 1.0

All versions of Cisco TelePresence Multipoint Switch are not affected.

CTS-CODEC-SW - 1.1

Cisco TelePresence Codec versions 1.1.x and earlier are affected.

CTS-MAN - 1.0

Cisco TelePresence Manager versions 1.1.x and earlier are affected.

 

Problem Description

New New Zealand Daylight Saving Time rules go into effect in September 2007. Consequently, scheduled meetings relating to Cisco TelePresence Manager may appear and occur one hour off. Also, timestamps on Cisco TelePresence Codec system logs, web status and diagnostic pages may be an hour off.

Background

On April 30, 2007, the Minister of Internal Affairs issued a statement regarding a change in Daylight Saving Time policy for New Zealand. The change in policy has modified the start and end dates for Daylight Saving Time (DST). Beginning in 2007 and beyond, Daylight Saving Time in New Zealand will start on the last Sunday of September at 2:00 A.M. local time and end on the first Sunday of April at 3:00 A.M. local time.

Specifically for 2007-2008, Daylight Saving Time will begin at 2:00 A.M. local time on September 30, 2007, and end at 3:00 A.M. local time on April 6, 2008.

For more information, see the statement issued by the Minister of Internal Affairs: Daylight saving to be extended.

The previous Daylight Saving Time policy dictated that DST started on the first Sunday in October and ended on the third Sunday in March.

Problem Symptoms

Problem symptoms documented below may be seen during the below New Zealand Daylight Saving Time transition periods:

-September 30, 2007 to October 6, 2007

-March 15, 2008 to April 6, 2008

Cisco TelePresence Codec:

Timestamps in system log files, web status and diagnostic pages may appear one hour off.

Cisco TelePresence Manager:

Meetings scheduled to take place during the transition period may appear and occur one hour off.

Workaround/Solution

For the following workaround and solution steps, please schedule an appropriate maintenance window for the applicable servers and devices.

Cisco TelePresence Codec:

The following steps must be taken to ensure Cisco TelePresence Codec is compliant with the change in New Zealand Daylight Saving Time policy:

  1. Upgrade to Cisco TelePresence Codec version 1.1.1(370D) or later, which can be found at the Cisco TelePresence Software download page (registered customers only) .

  2. Since the Cisco TelePresence Codec is an endpoint of the Cisco Unified Communications Manager (CallManager), please make sure the Cisco Unified Communications Manager is updated with an appropriate patch for the change in New Zealand Daylight Saving Time policy.

    For more information regarding the patch for CUCM, please see the Cisco Unified Communications Manager Field Notice for New Zealand Daylight Saving Time.

Cisco TelePresence Manager:

The following steps must be taken to ensure Cisco TelePresence Manager is compliant with the change in New Zealand Daylight Saving Time policy:

  1. Upgrade to Cisco TelePresence Manager version 1.2 or later, which can be found at the Cisco TelePresence Manager Software Download page (registered customers only) .

  2. Apply the Microsoft Exchange Server Operating System and Exchange application patches that contain the fix for the change in New Zealand Daylight Saving Time policy. Information on the patches can be found on the New Zealand 2007 Daylight Saving Changes page on Microsoft.com. Please note: to obtain the Exchange 2003 hotfix requires opening a support case with Microsoft.

  3. End users of Cisco TelePresence Manager must install the appropriate Windows Operating System and Outlook patch on their desktops. Microsoft has released updates for Windows that corrects Windows time zone definitions to reflect the changes in New Zealand DST policy. For more information on updating Windows related applications for the New Zealand Daylight Saving Time policy change, see New Zealand 2007 Daylight Saving Changes on Microsoft.com.

After the above patches are applied, all future meetings scheduled by users in the New Zealand time zone will occur at the intended scheduled time. Meetings scheduled prior to the above patches being applied and that are scheduled to occur in the transition period and by users who are located in the New Zealand time zone will need to be manually re-scheduled by the original scheduler.

Cisco TelePresence Multipoint Switch:

There is no impact to this product. As a result, no action is required for this product.

Revision History

Revision

Date

Comment

1.1

05-OCT-2007

Modify for software version and announce download availability.

1.0

27-SEP-2007

Initial Public Release

 

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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