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Cisco 2000 Series Wireless LAN Controllers

Field Notice: FN - 62798 - AIR-WLC2006 - Intermittent Low Level Power Supply Failure


May 18, 2007

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

Products Affected

Top Assembly Part Number

AIR-PWR-2006-AC=

341-0175-03

Problem Description

The power supply (341-0175-03) associated with Product ID AIR-WLC2006-K9 has experienced some intermittent failures for failing to meet the requirements for minimum current flow.

Background

In an effort to address this issue for our customers who could be potentially affected, Cisco moved to release AIR-PWR-2006-AC= (ECO #E089232) to specifically provide a replacement Power Supply due to the fact that AIR-WLC2006-K9 has been announced for End of Life (EOL5117) effective April 2, 2007.

Eol Announcement for AIR-WLC2006-K9

AIR-WLC2006-K9 was shipped with a power adapter part number 341-0175-03 and a controller.

Release of the AIR-PWR-2006-AC= facilitates the need to replace just the power adapter.

Problem Symptoms

Intermittent failure of the power supply adapter. Unit will fail to power on.

Workaround/Solution

Customers who experience this issue are instructed to contact the Cisco TAC for assistance.

The Cisco TAC engineers can RMA the power supply through the normal RMA process, using the replacement part #AIR-PWR-2006-AC=.

Revision History

Revision

Date

Comment

1.0

18-MAY-2007

Initial Public Release

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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