Guest

Cisco ONS 15454 Series Multiservice Provisioning Platforms

Field Notice: FN - 62610 - ONS-SE-G2F-LX(=) Incompatibility Issue Recall


March 7, 2007

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

Product

Top Assembly

Hardware Revision

Part Number

Revision

ONS-SE-G2F-LX

10-2273-01

B0

New C0

ONS-SE-G2F-LX=

10-2273-01

B0

New C0

Problem Description

The problem vendor's SFP has a mechanical bug which causes the device to get stuck once plugged into the 15454-GE-XP= card.

If a customer has a spare Excelight device and tries to plug it onto the 15454-GE-XP= card, the SFP will get stuck.

Note: The latest revision of the Excelight SFP does not have the issue.

Background

During the mechanical qualification test for release 8.0 and the 15454-GE-XP= card, it was found that the 10-2273-01 (ONS-SE-G2F-LX=) supplied by Excelight gets stuck into the 15454-GE-XP card cage.

Problem Symptoms

The problem only appears when the Excelight 10-2273-01 SFP is plugged into the 15454-GE-XP= card.

Workaround/Solution

These SFP's cannot be reworked. They will need to be returned for replacement through the normal RMA process.

How To Identify Hardware Levels

To determine the Part Number, Hardware Revision and Serial Number of your ONG SFP:

Open Cisco Transport Controller.

From the Shelf View, select Inventory

From the Inventory tab, locate the SFP and compare the information from the Inventory tab against the Products Affected section above.

If you are using TL1 commands.

1. >ACT-USER:: 
2. >RTRV-INV::ALL 
3. >CANC-USER::

Compare the information from the TL1 inventory command against the Products Affected section above.

Note: The SFP's serial numbers start with the manufacturer's designation on the first three digits, such as ECLxxxxxABC for Excelight, and FNSxxxxxABC for Finisar.

Revision History

Revision

Date

Comment

1.0

07-MAR-2007

Initial Public Release

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Receive Email Notification For New Field Notices

Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.