Guest

Cisco Catalyst 6500 Series Switches

Field Notice: *Expired* FN - 62466 - A Timing Issue on the MEM-C6K-ATA-1-64M= Device May Render the Flash Card Inaccessible with a Supervisor2 for Normal Read/Write Operations - Fix On Failure


Revised July 17, 2007
July 31, 2006


NOTICE:

THIS FIELD NOTICE HAS BEEN ARCHIVED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

Product Top Assembly Hardware Revision
Part Number Revision
MEM-C6K-ATA-1-64M 68-2574-02 A0 See How to Identify Hardware Levels Below

Problem Description

A timing compatibility issue was discovered on MEM-C6K-ATA-1-64M PCMCIA ATA Flash cards from a specific vendor when combined with the Catalyst 6500/7600 Supervisor2.

Background

Customers may find that the MEM-C6K-ATA-1-64M= from a certain vendor, when used in combination with a Catalyst 6500/7600 Supervisor2, cannot access the flash card for normal read/write operations.

This specific memory has been disqualified and is no longer being used on the Catalyst 6K line, and has been superseded with a new qualified memory component. Please use the standard RMA process for replacements.

Problem Symptoms

When trying to boot from the ATA flash card, customers may see a scenario similar to one of the following:

Autoboot executing command: "boot disk0:c6k222-jsv-mz.122-17d.SXB8"
open: read error...requested 0x4 bytes, got 0xfffffff8
trouble reading device magic number
loadprog: error - on file open
boot: cannot load "disk0:c6k222-jsv-mz.122-17d.SXB8"

Or, on a redundant Supervisor:

00:00:03: %PFREDUN-6-STANDBY: Initializing as STANDBY processor
00:00:03: %C6K_PLATFORM-5-MISMATCH: 'sup-bootflash' device programming
algorithm mismatch detected on SP (module: 1), formatting is recommended.
00:00:08: %OIR-6-CONSOLE: Changing console ownership to route processor

Workaround/Solution

No workaround. Please replace via standard RMA process.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered customer and you must be logged in.

DDTS Description
CSCei29269 (registered customers only) Failed to read 64MB ATA Flash PC card after reload the system

How To Identify Hardware Levels

Looking at the back of the card as shown below, if one of the following specific part numbers are showing in the area highlighted by the blue box, then the card is eligible for replacement:

CPC064JCHS5MM000
CPC064JCVS5MM00H
CPC064JCDS5MM000

Revision History

Revision Date Comment
1.1 17-JUL-2007 Expired the field notice, removed the Upgrade Form and references to the form.
1.0 31-JUL-2006 Initial Public Release

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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