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Cisco Catalyst 6500 Series Switches

Field Notice: FN - 62342 - WS-X6148-FE-SFP Line Cards May Fail to Boot Up in IOS 12.2(18)SXF or 12.2(18)SXF1 - Software Upgrade Required


April 26, 2006

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

Products Affected

Comments

C6000 - WS-X6148-FE-SFP

Running IOS versions 12.2(18)SXF or 12.2(18)SXF1

C6000 - WS-X6148-FE-SFP=

Running IOS versions 12.2(18)SXF or 12.2(18)SXF1

Problem Description

WS-X6148-FE-SFP Line Cards may fail to boot up in IOS versions 12.2(18)SXF or 12.2(18)SXF1.

Background

This problem is due to a timing problem in the module initialization routine of IOS that may prevent WS-X6148-FE-SFP from coming online. This issue only exists in IOS. CatOS is not affected by this software defect.

Problem Symptoms

Customers may experience error messages similar to the following, while trying to boot up WS-X6148-FE-SFP line card:

RP console:

========= 

06:58:26: %OIR-SP-6-REMCARD: Card removed from slot 2, interfaces disabled
06:59:04: %OIR-SP-3-UNKNOWN: Unknown card in slot 2, card is being disabled
sw6503>
sw6503>sh mod
Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  1    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAD08340C4Z
  2    0  Unknown                                Unknown            Unknown
  3   48  48-port 100FX SFP Ethernet Module      WS-X6148-FE-SFP    SAD092206DT

Mod MAC addresses                       Hw    Fw           Sw           Status
--- ---------------------------------- ------ ------------ ------------ -------
  1  000f.f7be.d61c to 000f.f7be.d61f   4.4   8.1(3)       12.2(PP_SPL_ Ok
  2  0000.0000.0000 to 0000.0000.0000   0.0   Unknown      Unknown      PwrDown
  3  0014.69e8.d7e0 to 0014.69e8.d80f   3.0   8.4(1)       8.5(0.177)JA Ok

Mod  Sub-Module                  Model              Serial       Hw     Status 
---- --------------------------- ------------------ ----------- ------- -------
  1  Policy Feature Card 3       WS-F6K-PFC3B       SAD08330FDR  1.2    Ok
  1  MSFC3 Daughterboard         WS-SUP720          SAD0832068R  2.2    Ok

Mod  Online Diag Status 
---- -------------------
  1  Pass
  2  Not Applicable
  3  Pass

Workaround/Solution

Customers who are experiencing this issue must upgrade to IOS 12.2(18)SXF2 or later software version.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS

Description

CSCsc48986 (registered customers only)

WS-X6148-FE-SFP boards may fail to bootup in Supervisor IOS

Cisco IOS Versions Affected

12.2(18)SXF, 12.2(18)SXF1

Revision History

Revision

Date

Comment

1.0

26-APR-2006

Initial Public Release

NetPro Discussion Forums - Featured Conversations

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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