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Cisco ONS 15600 Series

Field Notice: FN# 62043 - ONS 15600-TSC with Pre R5.0.2 Software - Database to Flash Drive Sequencing


June 8, 2005


Products Affected

Products Affected

Comments

15600 - 15600-TSC

With S/W Releases prior to R5.02

15600 - 15600-TSC=

With S/W Releases prior to R5.02

Problem Description

It is possible for all releases prior to R5.0.2 on the ONS 15600 15600-TSC module to get into a state where provisioning data stored into memory is not stored on the flash drive.

Background

Infrequently, provisioning data stored in memory does not get updated to the TSC's flash drive.

When this occurs, unstored data can be irreversibly lost. Should a TSC card be reset, it will use the image stored in flash, and more recent provisioning changes will not be present.

Problem Symptoms

To determine if your system is functioning properly, perform the following steps:

  • Telnet to the 15600

  • Enter superuser id and password

  • From vxWorks prompt, enter >flmDb

  • Review the last change date and time stamp of the active database. The database should be current.The date and time should reflect the last provisioning occurrence or the last time a user logged in via CTC or TL1.

Workaround/Solution

If your database date and time stamp are incorrect, contact the TAC as outlined at the end of this document. Release R5.0.2 has corrected this issue. Upgrading to R5.0.2 is highly recommended.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS

Description

CSCeh46732 (registered customers only)

Database synchronization not occurring due to logic error

How To Identify Hardware Levels

All levels of 15600-TSC hardware are affected. This issue is corrected in R5.0.2 software.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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