Guest

Cisco ONS 15454 Series Multiservice Provisioning Platforms

Field Notice: FN - 62037 - ONG 15454 and 15454E OC192/STM64 ICT Test Fixture Damage


Revised Jume 4, 2007

April 12, 2005


NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

Product Top Assembly
Products affected Part #
15454-OC192-LR2  800-25076-03 
15454-OC192-LR2=  800-25076-03 
15454-OC192IR1550  800-24906-03 
15454-OC192IR1550=  800-24906-03 
15454-OC192SR1310  800-25141-02 
15454-OC192SR1310=  800-25141-02 
15454E-64L-56.5  800-25130-02 
15454E-64L-56.5=  800-25130-02 
15454E-I64.1  800-25141-02 
15454E-I64.1=  800-25141-02 
15454E-S64.2  800-24906-03 
15454E-S64.2=  800-24906-03 

Serial Numbers

Random #

CNH090602N8 CNH090602N6 CNH090602QJ CNH090602PK CNH090602KL CNH090602PM CNH090602PG CNH090602RC CNH090602N5 CNH090602RM CNH090602KP CNH090602RQ CNH090602KW CNH090602KU CNH090602PF CNH090602QG CNH090602PY CNH090602PU CNH090602RA CNH090602KQ CNH090602PX CNH090602QT CNH090602KT CNH090602KV CNH090602KX CNH090602KR CNH090602V0 CNH090602MS CNH090602QR CNH090602MY CNH090602SA CNH090602SG CNH090602KS CNH090602MU CNH090602UQ CNH090602UT CNH090602L0 CNH090602MQ CNH090602N3 CNH090602PH CNH090602K9CNH090602LR CNH090602NE CNH090602LV CNH090602LP CNH090602JX CNH090602TW CNH090602JV CNH090602NP CNH0907011K CNH09070115 CNH090700ZK CNH09070119 CNH0907010V CNH0907011U CNH090602JU CNH090700YM CNH090700YQ CNH090602TG CNH090602JW CNH090602K7 CNH090602NL CNH090700YL CNH090700ZJ CNH09070126 CNH0907012J CNH090700ZW CNH090700ZQ CNH09070102 CNH090700ZV CNH09070129 CNH09070104 CNH090602KJ CNH0907010H CNH09070108 CNH090602TB CNH09070123 CNH0907013U CNH0907013C CNH09070140 CNH09070131 CNH0907014Q CNH0907014N CNH0907014K CNH0907013N CNH090602TA CNH09070143 CNH0907014E CNH0907014T CNH0907013M CNH0907013D CNH0907014V CNH09070133 CNH0907013F CNH0907013W CNH0907012T CNH0907013J CNH0907014C CNH0907013S CNH0907014F CNH09070138 CNH0907014U CNH0907014M CNH09070146 CNH0907014B CNH0907013X CNH0907014Z CNH09070141 CNH0907014L CNH0907012N CNH0907013Q CNH0907012H CNH090700ZP CNH090700ZT CNH090602LX CNH090700ZR CNH090602TL CNH090602S0 CNH090802RT CNH090802R7 CNH090802QX CNH090802QR CNH090802Q3 CNH090802RC CNH090802RX CNH090802R6 CNH090802R1 CNH090802SG CNH090802QY CNH090802QS CNH090802QM CNH0907012Q CNH0907012S CNH090802RJ CNH090602U1 CNH090602SC CNH090602S9 CNH090602TS CNH090602TM CNH090602RN CNH090602QP CNH090602QY CNH090602PJ CNH090602RK CNH090602RB CNH090602R6 CNH090602RG CNH090602QC CNH090602QX CNH090602PS CNH090602QZ CNH090602N4 CNH090602PP CNH090602N0 CNH090602N9 CNH090602MX CNH090602MZ CNH090602N2 CNH090602L1 CNH090602N1 CNH090602MR CNH090602MT CNH090602QE CNH090700YW CNH0907010S CNH09070106 CNH090602QK CNH0907010U CNH090700Z9 CNH0907010X CNH0907011V CNH09070101 CNH0907011D CNH0907011T CNH0907010N CNH0907010Q CNH09070105 CNH090602UZ CNH090602SM CNH090602UV CNH090602UK CNH090602R4 CNH090602RW CNH090602U3 CNH090602MV CNH090602ST CNH090602RE CNH090602PW CNH090602Q2 CNH090602QF CNH090602Q7 CNH090602Q4 CNH090602TY CNH090602QA CNH090602PV CNH090602QU CNH090602PQ CNH090602KY CNH090602Q0 CNH090602KH CNH090602NZ CNH090602JY CNH090602LH CNH090602LS CNH090602M9 CNH090602KE CNH090602M2 CNH090602P0 CNH090602QD CNH090602KD CNH090602M7 CNH090602K6 CNH090602P1 CNH090602M5 CNH090602KB CNH090602M4 CNH090602M6 CNH090602LJ CNH090602NW CNH090602M3 CNH090602LT CNH090602LW CNH090602NX CNH090602M8 CNH090602JZ CNH090602NM CNH090602JN CNH090602HY CNH090602J3 CNH090602NR CNH090602JF CNH090602JK CNH090602MC CNH090602JH CNH090602TV CNH090602S4 CNH090602TR CNH090602TQ CNH090602NY CNH090602PD CNH0907011H CNH090602MM CNH090602S3 CNH090602S2 CNH090602NJ CNH090700ZB CNH090602RV CNH090700ZL CNH0907011L CNH0907011G CNH0907011F CNH0907010K CNH090700ZN CNH0907010M CNH0907011E CNH090602RU CNH0907011W CNH0907011P CNH0907011C CNH0907011M CNH090700ZD CNH0907010C CNH090700ZE CNH0907010F CNH090700ZA CNH0907010G CNH0907011J CNH09070116 CNH090602JJ CNH090700Z7 CNH0907011Z CNH0907010W CNH090602RF CNH090602TJ CNH090602JR CNH090602TE CNH090700YJ CNH090602RX CNH0907011Y CNH090602QV CNH090700ZY CNH090700Z8 CNH090700Z6 CNH090700ZG CNH090602TK CNH090602TD CNH090602NA CNH0907010P CNH0907010R CNH09070113 CNH09070122 CNH0907012U CNH09070134 CNH0907012V CNH0907012L CNH0907012M CNH090602U2 CNH0907012B CNH0907012X CNH0907012F CNH090802SE CNH090602RD CNH090602R5 CNH090602U0 CNH090602R1 CNH090602QM CNH090602QN CNH090602RP CNH090602QL CNH090602QQ CNH090602R9 CNH090602RL CNH090602QH CNH090602RS CNH090602S6 CNH090602QB CNH090602RR CNH090602R8 CNH090602R3 CNH090602QS CNH090602VJ CNH090602R0 CNH090602N7 CNH090602Q6 CNH090602Q3 CNH090602PZ CNH090602Q5 CNH090602TP CNH090602Q1 CNH090602Q9 CNH090602PT CNH090602Q8 CNH090602NS CNH090602LZ CNH090602LL CNH090602K2 CNH090602HW CNH090602SD CNH090602JA CNH090602MK CNH090602JD CNH090602JE CNH090602JC CNH090602NQ CNH090602P7 CNH090602S7 CNH090602MN CNH090602MD CNH090602ML CNH090602NG CNH090602PB CNH090602HZ CNH090602K3 CNH090602M0 CNH090602PC CNH090602J0 CNH090602HX CNH090602MG CNH090602J1 CNH090602J2 CNH090602L6 CNH090602L7 CNH09050327 CNH090602LM CNH090602LY CNH090602NU CNH090602KA CNH090602K8 CNH090602LC CNH090602R2 CNH090700YR CNH090700ZM CNH090700YY CNH09070120 CNH0907010L CNH0907010T CNH0907010A CNH09070111 CNH090700Z2 CNH0907011S CNH090700Z0 CNH09070121 CNH090602J6 CNH090602TH CNH090602TF CNH09070148 CNH0907013B CNH0907014G CNH090602TC CNH0907014P CNH0907013E CNH09070132 CNH0907013L CNH0907012Z CNH0907013T CNH09070145 CNH0907013Y CNH090802RS CNH090802S7 CNH0907012D CNH090802S6 CNH090802RQ CNH090700ZS CNH090802R0 CNH090802SC CNH090802RY CNH090802SK CNH090802S0 CNH090802QU CNH090802SB CNH090802Q4 CNH090802PY CNH090802RM CNH090802QV CNH090802S2 CNH090802QD CNH090802QH CNH090802SA CNH090802Q8 CNH090802S9 CNH090802QQ CNH090802RE CNH090802RN CNH090802QW CNH090802SD CNH090802Q0 CNH090802R4 CNH090802Q7 CNH090802R8 CNH090802R9 CNH090802QP CNH090802RF CNH090802RR CNH090802QL CNH090802QJ CNH090802R3 CNH090802Q1 CNH090802QZ CNH090802QA CNH090802PP CNH090802QF CNH090802PR CNH090802Q6 CNH090802RK CNH090802RW CNH090802SJ CNH090802QT CNH090602L9 CNH090602RH CNH090602JP CNH090602LD CNH090602JM CNH090602J4 CNH090602J9

Problem Description

Customers with OC-192/STM-64 cards impacted by this field notice may fail to boot-up properly and display a fast blinking LED or may fail in-service. All OC-192/STM-64 cards were fully tested and passed all manufacturing tests prior to shipment. These cards may fail at the customer site due to vibrations resulting from shipping and handling procedures. Additionally, temperature changes may also cause this weakness to be seen.

Background

During manufacturing, an In Circuit Test Fixture (ICT) was improperly configured. This action resulted in excessive mechanical stress on the printed circuit board/assembly (PCB/PCA) which applied excessive stress and subsequent PCB distortion resulting in partially fractured solder joints, lifted pads, and possible broken traces. The use of this incorrect ICT set-up occured between February 17, 2005 and March 08, 2005.

Problem Symptoms

Customers may experience NO BOOT and fast blinking LED symptoms with OC192 cards

Workaround/Solution

There is no workaround for this problem. Return the affected boards with the Serial Number listed above for replacement. There have been no returns from the field as a result of this issue. This issue was found during manufacturing. Follow-on destructive testing revealed cards that previously passed testing may have damage, which may reduce long-term reliability of the product.

How To Identify Hardware Levels

To determine the Part Number, Hardware Revision and Serial Number of your 15454/E OC192/STM64 boards:

Open CTC.

From the Shelf View, select Inventory.

From the Inventory tab, locate the OC192 boards and compare the information from the Inventory tab against the Products Affected section above.

Click on image to see a larger image.

If you are using TL1 commands.

  1. >ACT-USER::
  2. >RTRV-INV::ALL
  3. >CANC-USER::

Compare the information from the TL1 inventory command against the Products Affected section above.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Receive Email Notification For New Field Notices

Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.