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Cisco Catalyst 6500 Series Switches

Field Notice: Cisco Communications Media Module Does Not Operate With Supervisor Engines 720-3B and 720-3BXL


Revised November 23, 2004

November 09, 2004


Products Affected

Product

Comment

CAT6K/7600 Communications Media Module

All software versions

Problem Description

The Cisco Communications Media Module will not boot or come online properly when plugged into a chassis with either of the Cisco Supervisor Engines 720-3B or 720-3BXL. The Supervisor Engine 720-3BXL causes the CMM to power down and disables all functionality. This issue only affects the 720-3B and 720-3BXL Supervisor Engines.

Problem Symptoms

The Cisco Communications Media Module will not boot or come online properly when plugged into a chassis with the Cisco Supervisor Engines 720-3B or 720-3BXL. The following errors are encountered:

%JAGGER-4-FABRICSYNCERRS: 65 Fabric sync error 

%JAGGER-4-FABRICSYNCERRS: 68 Fabric sync error 

%JAGGER-4-FABRICSYNCERRS: 66 Fabric sync error 

The Supervisor Engine will eventually power down the Communications Media Module due to the errors.

Workaround/Solution

No workaround is available at this time. The Cisco Communications Media Module does not operate with the Cisco Supervisor Engines 720-3B or 720-3BXL. Official support for the Cisco Supervisor Engines will be available in Cisco IOS release 12.3(8)XY2 for the Communications Media Module.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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