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Cisco Unified MeetingPlace

Field Notice: MeetingPlace Server 8100 Series Zero Out to Operator Can Only Be Performed with a #0 Sequence


August 09, 2004


Products Affected

Product

Comments

MP Server - Cisco MeetingPlace Server 8100 Series

Version 5.2.1.5 and later

Problem Description

The Cisco MeetingPlace server has always allowed a user to press just the "0" key to outdial to the operator, even though the documented way is "#0". This has been known to cause an issue when there is a talk off condition, where a "0" is detected as a result of a voice, and a user is redirected to the operator in the middle of a meeting.

Problem Symptoms

User gets redirected to the operator in the middle of a meeting.

Workaround/Solution

Cisco MeetingPlace Server version 5.2.1.5 has removed the undocumented feature which allow the user to outdial by simply pressing "0". As documented, the user must now press "#0" to reach the operator while in a meeting.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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