Field Notice: PA-SRP Models Require Newer IOS Releases to Operate in Newer 7200VXR Chassis
Available Languages
June 28, 2004
Products Affected
| Product |
Comments |
|---|---|
| PA-SRP-OC12MM |
When installed in 7200VXR systems shipped after January 25, 2004. |
| PA-SRP-OC12SMI |
When installed in 7200VXR systems shipped after January 25, 2004. |
| PA-SRP-OC12SML |
When installed in 7200VXR systems shipped after January 25, 2004. |
| PA-SRP-OC12SMX |
When installed in 7200VXR systems shipped after January 25, 2004. |
Problem Description
PA-SRP Port Adapters when coupled with a NPE-G1 will fail boot-up when used with the following :
CISCO7206VXR (midplane) HW version 2.8 or newer - 800-04667-11 CISCO7204VXR (midplane) HW version 2.8 or newer - 800-04766-11
For the purposes of this Field Notice, the term PA-SRP refers to the Port Adapters listed in the Products Affected section, above.
Background
The incompatibility between the PA-SRPs and the products listed above in the Problem Description section are due to a change implemented in January of 2004. PCN E076429, which implemented the newer PCI Bridge.
Problem Symptoms
The symptom will be that the PA-SRPs will not boot-up.
Console output
Self decompressing the image : ############################################################################# [OK] Restricted Rights Legend Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) of the Commercial Computer Software - Restricted Rights clause at FAR sec. 52.227-19 and subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS sec. 252.227-7013. cisco Systems, Inc. 170 West Tasman Drive San Jose, California 95134-1706 Cisco Internetwork Operating System Software IOS (tm) 7200 Software (C7200-JS-M), Version 12.3(8.3), MAINTENANCE INTERIM SOFTWARE Copyright (c) 1986-2004 by cisco Systems, Inc. Compiled Mon 19-Apr-04 17:22 by kellythw Image text-base: 0x60008AF4, data-base: 0x6200E000 cisco 7206VXR (NPE-G1) processor (revision A) with 458752K/65536K bytes of memory. Processor board ID 26813817 SB-1 CPU at 700MHz, Implementation 1, Rev 0.2, 512KB L2 Cache 6 slot VXR midplane, Version 2.6 Last reset from power-on Bridging software. X.25 software, Version 3.0.0. SuperLAT software (copyright 1990 by Meridian Technology Corp). TN3270 Emulation software. PCI bus mb1 has 150 bandwidth points PCI bus mb2 has 0 bandwidth points 1 FastEthernet/IEEE 802.3 interface(s) 3 Gigabit Ethernet/IEEE 802.3 interface(s) 1 SRP network interface(s) 509K bytes of non-volatile configuration memory. 47040K bytes of ATA PCMCIA card at slot 0 (Sector size 512 bytes). 62976K bytes of ATA PCMCIA card at slot 1 (Sector size 512 bytes). 62976K bytes of ATA PCMCIA card at slot 2 (Sector size 512 bytes). 16384K bytes of Flash internal SIMM (Sector size 256K). Logging of %SNMP-3-AUTHFAIL is enabled Unexpected exception, CPU signal 10, PC = 0x60542468 -Traceback= 60542468 605468D8 60552814 60857934 60859248 60859300 60859C44 60665134 6067410C 60674248 6067435C 60740E74 6073C110 6073615C 6073E244 6073E430 606403EC $0 : 00000000, AT : 63180000, v0 : 00000042, v1 : 000000FF a0 : 63A2C7C8, a1 : 3D840402, a2 : 3D840000, a3 : 0000003F t0 : 63A2C4A4, t1 : 3400E101, t2 : 60729E48, t3 : FFFF00FF t4 : 60729E30, t5 : 00000000, t6 : 00012470, t7 : 636B2068 s0 : 63A28054, s1 : 00000000, s2 : 634B0000, s3 : 63A292A0 s4 : 00000000, s5 : 00000000, s6 : 00000000, s7 : 63670000 t8 : 63A2C808, t9 : 00000000, k0 : 3040D001, k1 : 00000000 gp : 6318F608, sp : 636B1F80, s8 : 63670000, ra : 605468D8 EPC : 60542468, ErrorEPC : A376BACB, SREG : 3400E103 MDLO : 00000000, MDHI : 00000002, BadVaddr : 32C2DC10 Cause 0000401C (Code 0x7): Data Bus Error exception Writing crashinfo to bootflash:crashinfo_20010918-204744 === Flushing messages (20:47:45 UTC Tue Sep 18 2001) === Buffered messages: Queued messages: 00:00:27: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output. *Sep 18 20:47:43.439: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up *Sep 18 20:47:43.439: %LINK-3-UPDOWN: Interface GigabitEthernet0/2, changed state to up *Sep 18 20:47:43.439: %LINK-3-UPDOWN: Interface GigabitEthernet0/3, changed state to up *Sep 18 20:47:43.439: %LINK-3-UPDOWN: Interface FastEthernet0/0, changed state to up *Sep 18 20:47:43.459: %LINK-3-UPDOWN: Interface SRP3/0, changed state to up *Sep 18 20:47:43.463: %SRP-4-ALARM: SRP3/0 Side B Keepalive Failure (MAC) *Sep 18 20:47:43.463: %SRP-4-ALARM: SRP3/0 Side A Keepalive Failure (SLOF) *** System received a Bus Error exception *** signal= 0xa, code= 0x1c, context= 0x634e2104 PC = 0x60542468, SP = 0x636b1f80, RA = 0x605468d8 Cause Reg = 0x0000401c, Status Reg = 0x3400e103 rommon 2 >
Workaround/Solution
Workaround:
None
Solution:
For customers who experience a problem, the solution is to upgrade the IOS to a version that resolves the boot failure. View the Bug ID presented below in the DDTS section for versions of IOS that correct the failure.
DDTS
To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.
| DDTS |
Description |
|---|---|
| CSCee33258 (registered customers only) |
PA-SRP fails to initialize |
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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