Cisco VG Series Gateways

Field Notice: VG248 Upgrade Required For Use With Cisco CallManager 4.0(1)

Updated June 1, 2004

April 14, 2004

Products Affected

  • VG248 Version 1.2(1)

Problem Description

With VG248 version 1.2(1), conferencing and supervised transfers fail when the gateway is registered to Cisco CallManager release 4.0(1)


Changes in CallManager 4.0(1) required changes to the VG248 code.

Problem Symptoms

VG248 will not be able to initiate an Ad-Hoc conference nor complete a supervised transfer.


An upgrade to engineering special build 1.2(1)ES10.2 is required. This version can be found on the Cisco VG248 Analog Telephone Gateway software page on

Remember that you must first log in with your CCO Username and Password. If you do not have a CCO account go to the Registration page and register.


To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.



CSCuk49338 (registered customers only)

Supervised transfer does not work properly with CCM 4.0(x)

CSCin68424 (registered customers only)

Conference does not work properly with CCM 4.0(x)

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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