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Cisco Unified MeetingPlace

Field Notice: MeetingPlace Server - Range of 128 Ports are Not Responding to Incoming Calls - Caller Gets Ring No Answer


May 17, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Server 8112 (M3)

Versions: 5.0.2q, 5.1.0x, 5.1.1b

Problem Description

Receive ring no answer when calling into the Cisco MeetingPlace Server. This happens after a user tries to join a Reservationless meeting and receives the "TOO EARLY" error message. In this case, 128 ports will become non-responsive for 4 hours.

All 5.0.2 and 5.1.0 Reservationless systems should apply this hot fix.

Problem Symptoms

User cannot access MeetingPlace functions if they dial in on one of the ports experiencing the problem.

Workaround/Solution

WORKAROUND:

Disable the 128 ports that are not accepting calls.

SOLUTION:

A vui hot fix is available on 5.0.2aa and 5.1.1c. Contact the Cisco MeetingPlace Technical Assistance Center to apply this hot fix.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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