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Cisco Unified MeetingPlace

Field Notice: Cisco MeetingPlace - Server Hangs on its Way Down During a Restart


May 18, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Server 8112 (M3)

Versions: 5.1.0x and 5.0.2q

Problem Description

The Cisco MeetingPlace server hangs on its way down while taking down the snmpd module. This can happen during a system restart or when the server is taken down for maintenance.

Problem Symptoms

This can extend the length of an outage because the system does not automatically recover.

Workaround/Solution

WORKAROUND:

None

SOLUTION:

Apply the sim and snmpd hot fix that is available in MeetingPlace software 5.1.0 version 5.1.0af and above, and MeetingPlace software 5.0.2 version 5.0.2y and above. Contact the Cisco MeetingPlace Technical Assistance Center to download.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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