Guest

Cisco Unified MeetingPlace

Field Notice: MeetingPlace Server 8112 Reservationless Enabled Server Might Restart Itself While Recording a Guest Name


May 19, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Server 8112 (M3)

5.0.2q, 5.1.0x

Problem Description

A Reservationless enabled server restarts itself while recording a guest name that started a Reservationless meeting. A vui core dump is created when this problem occurs.

All Reservationless systems should apply the corresponding vui hot fix to address this issue.

Problem Symptoms

When the server restarts, all users will be disconnected from their meeting.

Workaround/Solution

WORKAROUND:

None

SOLUTION:

A hot fix for 5.1.0 vui is available in 5.1.0ac and above. Hot fix for 5.0.2 vui is available in hot fix release 5.0.2aa and above.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Receive Email Notification For New Field Notices

Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.