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Cisco AS5800 Series Universal Gateways

Field Notice: AS5850 - Carrier Card Revised to Address End of Life (EOL) Components - IOS Updates are Required


Updated August 23, 2004

March 5, 2004


Products Affected

Product

AS5800

AS5850

AS58-24CE1

AS58-24CT1

AS58-1CT3/216U

AS58-1STM1

AS58-324UPC-CC

Problem Description

End of Life (EOL) components on the AS5800/AS5850 Carrier Card have necessitated component replacement requiring software updates to ensure support and stability of new components.

Background

The AS5800/AS5850 carrier cards (T1, E1, STM-1, DS3, and UPC-324) are being revised to address the end of life component issue related to the PCI bridge.

EOL hardware components are generally replaced with the newer version of the components without requiring any visible software changes to the customer. At times when this is not possible, we do everything we can to minimize the impact on the installed base of our customers.

The PCI bridge replacement is one of those cases where we are forced to modify the IOS software. The changes required to address the new hardware components have been added to all the latest builds of the IOS images that AS5800/AS5850 customers are currently using. The changes are already reflected in the following IOS images and beyond:

12.2(2)XB14 - AS5800

12.2(11)T10 - AS5800

12.2(13)T10 - AS5800

12.3(1.5) - AS5800

12.3(1.9) - AS5800

12.2(2)XB14 - AS5850

12.2(11)T10 - AS5850

12.2(13)T10 - AS5850

12.2(15)ZK01 - AS5850

12.3(3) - AS5850

12.2(15)T05 - AS5850

12.3(2)T - AS5850

Problem Symptoms

The hardware change is expected to be effective starting June, 2004. All cards shipped after this date, both new and RMA, will require the necessary IOS image as stated in this Field Notice, or a later image in the respective train.

Without the supported IOS image, the carrier cards with the revised components will not function.

Workaround/Solution

Customers must migrate to one of the following maintenance releases of IOS from the IOS image they are currently using if they order a new AS5800/AS5850 card (T1, E1,STM-1, DS3, or UPC-324), receive a replacement card for an RMA, or order a new AS5800/AS5850 system.

Affected AS5800/AS5850 cards:

AS58-24CE1

AS58-24CT1

AS58-1CT3/216U

AS58-1STM1

AS58-324UPC-CC

These hardware changes require changes in the IOS software, which has been implemented in the following IOS images used by AS5850 customers:

12.2(2)XB14 - AS5800

12.2(11)T10 - AS5800

12.2(13)T10 - AS5800

12.3(1.5) - AS5800

12.3(1.9) - AS5800

12.2(2)XB14 - AS5850

12.2(11)T10 - AS5850

12.2(13)T10 - AS5850

12.2(15)ZK01 - AS5850

12.3(3) - AS5850

12.2(15)T05 - AS5850

12.3(2)T - AS5850

Keep in mind that a maintenance release rebuild of an IOS image is expected to be more stable than the previous image, as the rebuild does not include any new features, but only the fixes to service impacting defects.

For example,12.2(11)T10 is expected to be more stable than 12.2(11)T8.

Cisco has performed extensive testing with the above IOS images so that our customers can move to these maintenance releases from a previous version without any significant impact.

How To Identify Hardware Levels

Version up product number, PCAMAP for traceability:

800-06805-01 is versioned up to 800-06805-02

800-07172-01 is versioned up to 800-07172-02

800-16780-01 is versioned up to 800-16780-02

800-19131-01 is versioned up to 800-19131-02

61-2899-01 is versioned up to 61-2899-02

61-2900-01 is versioned up to 61-2900-02

61-4128-01 is versioned up to 61-4128-02

61-5794-01 is versioned up to 61-5794-02

Product ID has been revisioned for traceability:

AS58-1CT3/216U is revisioned from -F0 to -G0

AS58-1CT3/216U= is revisioned from -G0 to -H0

AS58-1STM1 is revisioned from -A0 to -B0

AS58-1STM1= is revisioned from -A0 to -B0

AS58-24CE1 is revisioned from -F0 to -G0

AS58-24CE1= is revisioned from -G0 to -H0

AS58-24CT1 is revisioned form -E0 to -F0

AS58-CT1= is revisioned from -F0 to -G0

AS58-324UPC-CC is revisioned from -B0 to -C0

AS58-324UPC-CC= is revisioned from -E0 to -F0

AS58-PROMO1S= is revisioned from -C0 to -D0

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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