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Cisco Unified MeetingPlace

Field Notice: MultiServer Meeting (MSM) Does Not End After All Participants Leave the Meeting


May 19, 2004


Products Affected

Product

Comments

Cisco MeetingPlace Servers

4.3.0t, 4.3.1a, 5.0.2q, and 5.1.0x

Problem Description

MultiServer Meeting (MSM) does not disconnect the secondary server after the meeting on the secondary server has ended. Unexpected DTMF digits due to echoing caused this problem. This is especially susceptible to Cisco MeetingPlace to Cisco MeetingPlace connections with overseas (long distance) systems.

Problem Symptoms

The telephone call established between the two servers remains connected and the meeting can be extended for up to 24 hours.

Workaround/Solution

WORKAROUND:

None

SOLUTION:

A "vui" hot fix is available for 4.3.1c, 5.0.2t and 5.1.0z. Contact Cisco MeetingPlace Support (TAC) to apply this hot fix.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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