Guest

Cisco AS5800 Series Universal Gateways

Field Notice: AS5850 Route Switch Controller (RSC) with Toshiba/Cisco 64 MB Compact Flash Exhibits Cosmetic Error Messages


March 5, 2004


Products Affected

Product

Comments

AS58-RSC-2GE

AS5850 RSC using the 64MB Compact Flash

AS58-64MB-CF=

64MB Compact Flash

Problem Description

CSCed64930 - Issue #1:

The following message will be exhibited during bootup when using Cisco/Toshiba 64MB Compact Flash in a Route Switch Controller (RSC):

*Mar 1 00:00:01.287: Compact Flash: Soft Reset Failed. Device Busy Status_cmd = 80!!

The reason for this error message is that the Cisco/Toshiba 64MB Compact Flash requires more time to become ready after initialization.

NOTE: This is just an warning message. It doesn't have any impact on functionality. The RSC still can use this device without any problem.

Condition:

This issue is seen with the AS5850 RSC.

CSCdz29466 - Issue #2:

Symptom:

The following message is displayed even when the RSC is using 64MB Compact Flash:

32768K bytes of Compact Flash card at slot 0 (Sector size 128K).

This is because the size of the Compact Flash is hardcoded to32MB. This is incorrect information. It does not have any impact on the functionality.

Condition:

This issue is seen with the AS5850 RSC.

Background

While testing the Toshiba/Cisco 64MB Compact Flash on the AS5850-RSC, these error/warning messages were found. Neither issue will impact functionality of the Compact Flash or the system. Both issues have fixes that will be intergrated into future IOS images.

Problem Symptoms

  1. CSCed64930 - Increase maximum timeout value for Toshiba/Cisco Compact Flash

    Symptom:

    The following message will appear on bootup when using Cisco/Toshiba 64Mega Compact Flash in an RSC:

    Compact Flash: Soft Reset Failed. Device Busy Status_cmd = 80!!

    NOTE: This is just a warning message. The RSC still can use this device without any problem.

  2. CSCdz29466 - Incorrect Compact Flash size in show version output

    Symptom:

    The show version command displays the Compact Flash size as 32MB even though a 64MB Compact Flash card is installed. However, the dir disk0: command and SNMP query will report correct information to the user.

    AS5850# show version

    ....32768K bytes of Compact Flash card at slot 0 (Sector size 128K).

Workaround/Solution

The workaround for both issues is to either ignore the error message or to upgrade to a version of IOS where the fix has been integrated.

The integrated fixes are scheduled for the following code releases. NOTE: CCO dates are subject to change.

The following releases and later revisions will have fixes for these two bugs:

  1. 12.2(13)T12 ---- CCO on 4/12/04

  2. 12.2(15)T12 ---- CCO on 4/19/04

  3. 12.3(6a) ---- CCO on 3/29/04

  4. 12.3(2)T5 ---- CCO on 3/8/04

  5. 12.3(4)T4 ---- CCO on 3/22/04

  6. 12.3(7)T ---- CCO on 3/1/04

DDTS

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DDTS

Description

CSCed64930 (registered customers only)

Increase maximum timeout value for Toshiba/Cisco Compact Flash

CSCdz29466 (registered customers only)

Incorrect Compact Flash size in show version output

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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