Problem DescriptionVPN3005 Concentrators that fall into the following serial number range and are currently running software versions 4.0.X and below may experience a failure to generate and save certificates, or may encounter inconsistent volume errors from the file system.
Serial number range:
CAM0708xxxx - CAM0750xxxx
(xxxx = any alpha numeric value)
BackgroundDue to a manufacturing process error in the duplication of CVPN3005 Compact Flash images, the Flash file system became corrupt, causing the noted failures.
Problem SymptomsIn VPN 3000 Series Concentrator software versions 4.0.X and below, a failure to save certificates to the file system generates an SSL event and displays certificate errors under the Administration | File Management menu.
Under Administration | Certificates Management, the SSL Certificate for the configured interface or interfaces displays the message:
To verify the above symptoms check the following:
1. When you boot a preconfigured VPN 3005 Concentrator, you see the following event:
2. Under Administration | File Management, you see the following error message:
3. Under Administration | Certificates Management, the SSL Certificate for the configured interface(s) will display the following message:
If your CVPN3005 concentrator's serial number falls into the above range and you are experiencing any of the identified issues, you may upgrade your concentrator to the 4.1.2 software release and above and follow the instructions listed below.
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