Guest

Cisco Unified MeetingPlace

Field Notice: FA00259 - Guest User Name is Displayed Incorrectly in the Invitee List


May 20, 2004


Products Affected

Product

Comments

MeetingPlace Web

4.2.7.106.16, 4.2.7.106.17

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

When adding a guest user to the invitee list, the guest name will be displayed incorrectly. For example: if the guest name of john.smith@latitude.com is added to the invitee list, the display name should be john.smith (Guest). Instead, it will be displayed as Guest User (Guest).

Problem Symptoms

Guest user names will be displayed incorrectly in the invitee list.

Workaround/Solution

This has been fixed in 4.2.7.106.18 and future releases.

Installation Instructions

This has been fixed in 4.2.7.106.19 and future releases.

  1. This hotfix distribution package is only compatible with MeetingPlace Web 4.2.7.106. If you have a different version of MeetingPlace Web (such as 4.2.7.101 or 4.3.0.63...), DO NOT USE this package.

  2. Make sure that this hotfix distribution package does not install files that have already been customized on your MeetingPlace Web server. If your MeetingPlace Web server has some customizations, please confirm with Latitude Communications whether this hotfix distribution package can be applied 'as is' on your server or if you need to have some of your customizations re-applied.

  3. Stop all MeetingPlace Web services.

  4. Stop the World Wide Web Publishing service and IIS Admin service.

  5. If you are using the ZIP version of this package (mpweb427_106_x.zip), double-click on it to launch the Winzip interface. Choose the 'Extract' option. Select the root folder of your MeetingPlace Web installation (Typically: C:\Latitude\MPWEB). Make sure options 'All files' and 'Use folder names' are selected. Click on 'Extract'. Confirm file(s) replacement if necessary.

    If you are using the EXE version of this package (mpweb427_106_x.exe), execute the distribution package to launch the Winzip Self-Extractor program. Set the field 'unzip to folder' to the root folder of your MeetingPlace Web installation (Typically: C:\Latitude\MPWEB). Choose 'Unzip' to extract the whole content of the hotfix distribution package. All updated files will be extracted to their corresponding subfolders. If necessary, confirm file(s) replacement.

  6. Start World Wide Web Publishing service and IIS Admin service.

  7. Start all MeetingPlace Web services.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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