Guest

Cisco Unified MeetingPlace

Field Notice: FA00241 - Users Cannot Add Polls For Future Meetings


May 26, 2004


Products Affected

Product

Comments

MeetingPlace Web

4.2.7.x

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

If a user schedules an immediate public meeting and end it, then the user will not be able to add polls for future public meetings. This issue only occurs in a DMZ architecture C environment.

Problem Symptoms

Users will not be able to add polls to a future public meeting.

Workaround/Solution

WORKAROUND:

Restart the MeetingPlace Agent on the external machine.

SOLUTION:

A hot fix, FA00241, is available for download from CCO. This fix will also be incorporated in future releases.

Instructions:

  1. Download the FA00241 hot fix from CSRC and unzip the contents to a temporary folder.

  2. Locate the WPMeetingStatus.asp file in the :\Latitude\mpweb\scripts folder on both the internal and external server and rename the file to WPMeetingStatus.asp.old

  3. Copy the new WPMeetingStatus.asp file to the :\Latitude\mpweb\scripts for both the internal and external server

  4. Restart both the internal and external machine.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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