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Cisco Unified MeetingPlace

Field Notice: FA00145 - SDK Error Occurs When the Subject Line is More Then 17 Characters


May 26, 2004


Products Affected

Product

Comments

Cisco MeetingPlace for Lotus Notes

4.1.3.31 and earlier

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

When a user schedules a meeting MeetingPlace meeting with a subject line that is more then 17 characters, MeetingPlace will prompt the user with the following message:

MeetingPlace
The text you entered in the brief description field is too long to be used as the name for a MeetingPlace meeting. Would you like to go back and shorten it to 17 characters or less so the full text will be used as the MeetingPlace name?

There are no problems when the user chooses "No". The confusion arises when the user chooses "Yes". The user will receive the following prompt message when they choose "Yes".

Unable to initialize connection data to MeetingPlace SDK

The message is harmless and can be disregarded.

Problem Symptoms

The prompt message is confusing.

Workaround/Solution

Fixed in 5.0.9 mail template hot fix built on 4/26/02. Fixes will also be incorporated in future mail templates.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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