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Cisco Unified MeetingPlace

Field Notice: FA00215 Cancel Meeting From Outlook Does Not Delete the Meeting on the MP Server


May 26, 2004


Products Affected

Product

Comments

MeetingPlace for Outlook

4.2.5.29 and earlier

Problem Description

Note: This Field Notice is a legacy Latitude Field Notice that has been converted to the Cisco format so the information would remain available to their customers.

When canceling a meeting using menu option Actions, Cancel Meeting, send the cancellation and delete meeting. If the user chooses not to send the cancellation notice and closes the notification window, the meeting never gets deleted from MP server. The meeting will be deleted from Outlook calendar.

Problem Symptoms

The outlook calendar and MeetingPlace server will have inconsistent information.

Workaround/Solution

This issue has been fixed in MeetingPlace Outlook 4.2.5.30 hot fix. Download the hot fix from the Cisco MeetingPlace for Outlook software page.

Installation Instructions:

  1. Replace the existing setup.exe and upgrade.exe in the \latitude\mpweb\mpoutlook folder.

  2. Run ConfigClients.exe. Save and close.

  3. Have end-users install by running the setup.exe program or using the upgrade link on their MeetingPlace for Outlook scheduling form.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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