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Cisco uBR10000 Series Universal Broadband Routers

Field Notice: FN - 26474 - MC5x20S-D Universal Cable Holder (UCH) Required to Prevent Damage to the Line Card


August 28, 2003

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

Product

Comments

uBR10-MC5X20S-D

Applies to all dense type linecards.

Problem Description

Damage to the uBR10-MC5x20S-D line card connectors will occur if the Universal Cable Holder (UCH) is not used to make connections.

Background

Use of a single cable or multiple single cables to make connections to the uBR10-MC5x20S-D linecard without the Universal Cable Holder (UCH) will cause the cables to not line up properly and cause damage.

fn26474_hkccbr.jpg

DO NOT INSERT INDIVIDUAL CABLES. DOING SO WILL DAMAGE THE LINE CARD CONNECTOR!

fn26474_hkcaaf.jpg

THIS IS AN EXAMPLE OF CONNECTOR DAMAGE.

Problem Symptoms

  • Low or no radio frequency (RF) output in the downstream.

  • Low or no radio frequency (RF) input in the upstream.

Workaround/Solution

Workaround: Use the UCH to prevent damage to the line card connectors. If damage has occurred there is no workaround. The UHC should be used with the cable components outlined in the cabling quick start guide.

fn26474_hk9803.jpg

The part number (P/N) under whitesands is 133-8447-036.

Solution: If damage has occurred the card must have a return materials authorization (RMA) created to restore full functionality.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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