Cisco Element Manager System

Resource Manager Essentials Version 3.4 Add-on Installation Fails on Cisco Element Management Framework Version 3.2 Patch 6

Updated July 11, 2003

May 28, 2003

Products Affected

Cisco Element Management (Cisco EMF) Version 3.2

Problem Description

The Resource Manager Essentials (RME) Add-on installation will fail if RME 3.5 is installed and Cisco EMF patch 6 is being installed.


Cisco EMF 3.2 needs to support both RME 3.4 and 3.5.

Problem Symptoms

RME Add-on installation fails with the following error:

The RME-CEMF plugin will only work on systems installed with RME version 3.4. Please install RME 3.4 and try this installation again.


The workaround is for customers to install Patch 6.1 from the CEMF Software Download page . Patch 6.1 supports both RME 3.4 and 3.5


To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.



CSCea86450 (registered customers only)

RME 3.5 support

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: