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Cisco Services Modules

Field Notice: *Expired* FN - 22133 - CSM with D Processor Requires a Minimum Software Version to Boot


Revised April 17, 2008
December 17, 2002


NOTICE:

THIS FIELD NOTICE HAS BEEN EXPIRED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

Product

Top Assembly

Comments

Part Number

WS-X6066-SLB-APC

68-1035-04

68-1035-03 and earlier have the C0 processor and are not affected by this field notice.

WS-X6066-CSM-2PK=

   

  

Problem Description

The Content Switch Module (CSM) hardware is changing the version of the network processors used in the hardware design. This change is taking the chips from a C version to a D version. There is no change in the functionality of the board, but the new boards require a change in software to boot. The CSM software images 2.1(4) and later, 2.2(4) and later, and 3.1(1) and later have the necessary changes to run either version of CSM modules. The images earlier than these versions do not support the new version of hardware. The CSMs with D version chips began to ship in December 2002. All existing CSMs that were shipped before this time can run all versions of CSM software.

Background

The CSM hardware is changing the version of the network processors used in the hardware design. This change is taking the chips from a C version to a D version.

Problem Symptoms

If a software version without the needed changes is loaded onto a CSM with D version chips, the CSM displays this error message:

The image to which you are downloading is not supported on this version      
of hardware. You will need to choose a more recently
released image to run on this hardware.
Hardware Version: 4
Image supports D0: false

Workaround/Solution

Load a CSM software image that is compatible with both C version and D version modules. Those images can be downloaded from Cisco.com and include 2.1(2a), 2.1(3a), 2.1(4), 2.1(5), 2.2(1a), 2.2(2b), 2.2(3a), 2.2(4), 2.2(5), 2.2(6), and 3.1(1). All CSM images posted to Cisco.com as of November 15, 2002 are compatible with all versions of CSM hardware.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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