Guest

nGenius Real-Time Monitor

Field Notice: Cisco NetScout SwitchProbe End of Life Announcement


November 4, 2002


Products Affected

Product

Comments

WS-PB6-1ETH-32

SwitchProbe, One Port Ethernet, 32MB

WS-PB6-2ETH-32

SwitchProbe, Two Port Ethernet, 32MB

WS-PB8-4ETH-128

switchProbe, Four Port Ethernet, 128MB

WS-PB8-8ETH-128

SwitchProbe, Eight Port Ethernet, 128MB

WS-PB8-1TR-32

SwitchProbe, One Port Token Ring, 32 MB

WS-PB8-SFDDIET-128

SwitchProbe, FDDI (SAS) and Ethernet, 128MB

WS-PB8-DFDDIET-128

SwitchProbe, FDDI (DAS) and Ethernet, 128MB

WS-PB8-1FEHDTX-128

SwitchProbe, One Port Fast Ethernet, HDX, TX, 128MB

WS-PB8-1FEFDTX-128

SwitchProbe, One Port Fast Ethernet, FDX, TX, 128MB

WS-PB8-2FEHDTX-128

SwitchProbe, Two Port Fast Ethernet, HDX, TX, 128MB

WS-PB8-1FEHDFX-128

SwitchProbe, One Port Fast Ethernet, HDX, FX, 128MB

WS-PB8-1FEFDFX-128

SwitchProbe, One Port Fast Ethernet, FDX, FX, 128MB

WS-PB8-2FEHDFX-128

SwitchProbe, Two Port Fast Ethernet, HDX, FX, 128MB

WS-PB8-4FE-TX-128

SwitchProbe, Four Port Fast Ethernet, TX, 128MB

WS-PB8-4FE-FX-128

SwitchProbe, Four Port Fast Ethernet, FX, 128MB

WS-PB8-2GELX-M-128

SwitchProbe, Two Port Gigabit Ethernet, LX, MMF, 128MB

WS-PB8-2GELX-S-128

SwitchProbe, Two Port Gigabit Ethernet, LX, SMF, 128MB

WS-PB8-2GESX-M-128

SwitchProbe, Two Port Gigabit Ethernet, SX, MMF, 128MB

WS-PB6-1WANETH-32

SwitchProbe, One Port WAN and Ethernet, 32MB

WS-PB6-1WANTR-32

SwitchProbe, One Port WAN and Token Ring, 32MB

WS-PB8-2WANETH-128

SwitchProbe, Two Port T1/E1 WAN and Ethernet, 128MB

WS-PB8-4WANETH-128

SwitchProbe, Four Port T1/E1 WAN & Ethernet, 128MB

WS-PB8-2T1DETH-128

SwitchProbe, Two Port T1/D WAN & Ethernet, 128MB

WS-PB8-4T1DETH-128

SwitchProbe, Four Port T1/D WAN & Ethernet, 128MB

WS-PB8-2E1DETH-128

SwitchProbe, Two Port E1/D WAN & Ethernet, 128MB

WS-PB8-4E1DETH-128

SwitchProbe, Four Port E1/D WAN & Ethernet, 128MB

WS-PB8-2CHT1ET-128

SwitchProbe, Two Port Channelized T1/D WAN & Ethernet, 128MB

WS-PB8-2CHE1ET-128

SwitchProbe, Two Port Channelized E1/D WAN & Ethernet, 128MB

WS-PB8-HSSIETH-128

SwitchProbe, HSSI and Ethernet, 128MB

WS-PB8-DS3FRM-128

SwitchProbe, DS-3 Frame WAN and Ethernet, 128MB

WS-PB8-ATM3ETH-128

SwitchProbe, ATM (OC-3) and Ethernet, 128MB

WS-PB8-ATMDSET-128

SwitchProbe, ATM (DS-3) and Ethernet, 128MB

WS-PB8-E3ATM-128

SwitchProbe, ATM (E3) and Ethernet, 128MB

WS-PB9-001-ET-128

SwitchProbe, One Port Fast Ethernet, HDX & One Port T1/E1 WAN, 128MB

WS-PB9-002-ET-128

SwitchProbe, One Port Fast Ethernet, HDX & One Port T1/E1 WAN, 128MB

WS-PB9-003-ET-128

SwitchProbe, One Port Fast Ethernet, HDX & One Port T1/E1 WAN, 128MB

WS-PB-NFM

Netflow Monitor Opt (for SwitchProbes and Cat 5K NAM with CatOS 5.4(2) or later)

WS-PB-NFM-5KNAM

Netflow Monitor Option (for Cat 5K NAM with CatOS earlier than 5.4(2))

WS-PB-VLAN

VLAN Monitor Option

WS-PB-ART

ART Monitor Option

WS-PB-FEC-TX

FEC Monitor Option (for 4 Port FE SwitchProbes only)

WS-PB-FEC-FX

FEC Monitor Option (for 4 Port FE SwitchProbes only)

WS-PB-WDC

WAN Decompression Option (Multiport T1/E1 WAN SwitchProbes only)

WS-PB-CRT

Content Response Time (CRT) Monitor Option

WS-PB-FEFDTAP-TX

Additional Tap Kit for FEFD TX & 4FE-TX SwitchProbes

WS-PB-OPTI-SPLT1

Additional 80/20 MM Fiber Optic Splitter for OC-3 ATM, FEFD FX & 4FE FX SPs

WS-PB-FOS-80-20-S

80/20 SM Fiber Optic Splitter for OC-3 ATM, FEFD FX & 4FE FX SPs

WS-PB-FOS-60-40-M

Additional 60/40 Multi-Mode Fiber Optic Splitter (Gigabit Ethernet)

WS-PB-FOS-60-40-S

Additional 60/40 Single-Mode Fiber Optic Splitter (Gigabit Ethernet)

WS-PB-WANTAP-V35

Additional Tap Kit for T1/E1 WAN (V.35)

WS-PB-WANTAP-X211

Additional Tap Kit for T1/E1 WAN (X.21 single clock)

WS-PB-WANTAP-X212

Additional Tap Kit for T1/E1 WAN (X.21 dual clock)

WS-PB-WANTAP-RS4

Additional Tap Kit for T1/E1 WAN (RS422/RS449)

WS-PB-WANTAP-EIA

Additional Tap Kit for T1/E1 WAN (EIA530)

WS-PB-WANTAP-RS2

Additional Tap Kit for T1/E1 WAN (RS232)

WS-PB-CAB-WAN-X211

Additional Tap Cable for T1/E1 WAN (X.21 single clock)

WS-PB-WANTAP-RJ48

Additional Tap Kit for T1/D or E1/D WAN Probes (RJ48/G.703/Bantam)

WS-PB-HSSI-TAP

Additional Tap Kit for HSSI WAN Probe

WS-PB-DS3ATM-TAP

Additional Tap Kit for DS-3 ATM Probe

WS-PB-DS3-TAP

Additional Tap Kit for DS-3 ATM & DS-3 Frame WAN Probes

WS-PB-E3-TAP

Additional Tap Kit for E3 ATM and E3 Frame WAN Probes

WS-PB-RACKMNT

Shelf for Rack Mounting (holds 5 PB6 or 3 PB7 series)

WS-PB-RACKMNT-PB6

Rack Mount Kit for PB6 Series SwitchProbes

WS-PB-FOS-RACKPNL

Rack Mount Kit for FEFD Tap and WS-PB-OPTI-SPLT1 Kits (holds up to 3)

WS-PB-FOS-RKPNL12

Rack Mount Kit for WS-PB-FEFDTAP-TX Tap & WS-PB-OPTI-SPLT1 Kits (12)

WS-PB-WANTAP-RKPNL

Rack Mount Kit for T1/E1, T1/D and E1/D WAN and HSSI Taps (holds up to 3)

WS-PB-FETX-PWRSUP

Power Supply for the FEFD-TX Tap Kit

WS-PB-CAB-WAN-SNIF

T1/E1 WAN SwitchProbe/Sniffer Extension Cable

WS-PB-ST-ST-CPLR

Additional ST to ST Coupler

WS-PB-ST-MIC-CPLR

Additonal ST to MIC Coupler

WS-PB-DUPSC-SC-CBL

Additional Duplex SC to SC Cable, 24"

WS-PB-DUPSC-ST-CBL

Additional Duplex SC to ST Cable, 24"

WS-PB-SC-MIC-CBL

Additional SC to MIC Cable, 24"

WS-PB7-FM-ETH

512k Flash Memory Upgrade Kit for PB7 Multiport Ethernet SwitchProbes

WS-PB7-FM-FEHD

512k Flash Memory Upgrade Kit for PB7 Fast Ethernet HDX SwitchProbes

WS-PB7-FM-FEFD

512k Flash Memory Upgrade Kit for PB7 Fast Ethernet FDX SwitchProbes

WS-PB7-FM-FDDIETH

512k Flash Memory Upgrade Kit for PB7 FDDI/Ethernet SwitchProbes

WS-PB7-FM-FDDITR

512k Flash Memory Upgrade Kit for PB7 FDDI/TR SwitchProbes

WS-PB7-FM-WANETH

512k Flash Memory Upgrade Kit for PB7 Fractional WAN/Eth SwitchProbes

WS-PB7-FM-WANTR

512k Flash Memory Upgrade Kit for PB7 Fractional WAN/TR SwitchProbes

WS-PB7-FM-HSSIETH

512k Flash Memory Upgrade Kit for PB7 HSSI and Ethernet SwitchProbes

WS-PB6-MEM-32MB

PB6 Memory Upgrade Kit to 32MB

WS-PB7-8-MEM-32MB

PB7/PB8 Memory Upgrade Kit to 32MB

WS-PB7-8-MEM-64MB

PB7/PB8 Memory Upgrade Kit to 64MB

WS-PB6-INTF-ETH

Second Ethernet Interface Kit (PB6)

WS-PB7-INTF-FETX

Second Half Duplex 100BaseTX Interface Kit (PB7)

WS-PB7-INTF-FEFX

Second Half Duplex 100BaseFX Interface Kit (PB7)

WS-PB7-INTF-WAN

Additional WAN Interface Kit (PB7), includes Tap Kit

WS-PB8-INTF-WAN

Two Additional WAN Interface Kits (PB8), includes two Tap Kits Problem Description

Problem Description

About six years ago Cisco Systems, Inc. entered into an OEM arrangement with NetScout Systems, Inc. to add a product line of LAN and WAN probes and application software that enabled customers to monitor network traffic and isolate performance bottlenecks. To evolve the sales model to better meet today's business needs while continuing to meet customer needs, Cisco will End of Life its SwitchProbe-labeled probes and NetScout will now offer its nGenius probes direct or through channel partners to Cisco customers.

This field notice is to remind Cisco customers that Cisco will continue to support Netscout products that were obtained using Cisco, and if the customers have Cisco support agreements. Any SwitchProbe products obtained directly from NetScout will be supported by NetScout. Customers should go to Netscout to obtain a support agreement for these products.

Cisco TAC will be using the SwitchProbe part numbers to differentiate between Cisco purchased SwitchProbes and NetScout obtained SwitchProbes.

Background

The end of sale is covered by Product Bulletin, No. 1383 Cisco SwitchProbe Product Announcement.

Problem Symptoms

Listed below is the timeframe for the transfer of sales to NetScout. Customers should take this into consideration when looking at future support agreements.

Item

Date

End of Sale Announcement

June 12, 2001

End of Sale of SwitchProbe Product Line

July 27, 2001

Last Shipment

August 31, 2001

End of Software and Hardware Maintenance

July 27, 2004

Workaround/Solution

Customers can purchase replacements to the Cisco SwitchProbe from NetScout or their channel partners. The table below shows the Cisco part number and its corresponding NetScout part number. The TAC will use the part numbers to differentiate between Cisco obtained SwitchProbes and NetScout obtained products.

Cisco Part Number

NetScout Part Number

SwitchProbes

nGenius Probes

LAN

Ethernet

WS-PB6-1ETH-32

6010/32

WS-PB6-2ETH-32

6010E2/32

WS-PB8-4ETH-128

7301R/ET/128

WS-PB8-8ETH-128

7302R/ET/128

Token Ring

WS-PB6-1TR-32

6020/32

FDDI

WS-PB8-SFDDIET-128

7102R/ET/128

WS-PB8-DFDDIET-128

7102R/ET/128

Fast Ethernet

WS-PB8-1FEHDTX-128

8201/ET/128

WS-PB8-1FEFDTX-128

8211/ET/128

WS-PB8-2FEHDTX-128

8221/ET/128

WS-PB8-1FEHDFX-128

8203/ET/128

WS-PB8-1FEFDFX-128

8213/ET/128

WS-PB8-2FEHDFX-128

8223/ET/128

WS-PB8-4FE-TX-128

8223/ET/128

WS-PB8-4FE-FX-128

8243ET/128

Giga Ethernet

WS-PB8-2GELX-M-128

8911ET/128

WS-PB8-2GELX-S-128

8911ET/128

WS-PB8-2GESX-M-128

8911ET/128

WAN

T1

WS-PB6-1WANETH-32

6050/32

WS-PB6-1WANTR-32

6070/32

WS-PB8-2WANETH-128

8702ET/128

WS-PB8-4WANETH-128

8704ET/128

WS-PB8-2T1DETH-128

8712ET/128

WS-PB8-4T1DETH-128

8714ET/128

WS-PB8-2E1DETH-128

8722ET/128

WS-PB8-4E1DETH-128

8724ET/128

WS-PB8-2CHT1ET-128

8812ET/128

WS-PB8-2CHE1ET-128

8822ET/128

T3

WS-PB8-HSSIETH-128

7401R/ET/128

WS-PB8-DS3FRM-128

8411/ET/128

ATM

WS-PB8-ATM3ETH-128

8110ET/128

WS-PB8-ATMDSET-128

8150/ET/128

WS-PB8-E3ATM-128

8160/ET/128

LAN/WAN

WS-PB9-001-ET-128

9001/ET/128

WS-PB9-002-ET-128

9002/ET/128

WS-PB9-003-ET-128

9002/ET/128

Options

Software Options

WS-PB-RSM

NRM

WS-PB-NFM

NFM

WS-PB-NFM-5KNAM

NFM

WS-PB-VLAN

VLAN-Mon

WS-PB-ART

ART-Mon

WS-PB-FEC-TX

FEC-TX

WS-PB-FEC-FX

FEC-TX

WS-PB-WDC

321-0152

WS-PB-CRT

CRT-MIB

Tap Kits

LAN

WS-PB-FEFDTAP-TX

FE/TX-TAP

WS-PB-OPTI-SPLT1

OPT-SPLT1

WS-PB-FOS-80-20-S

OPT-SPLT1

WS-PB-FOS-60-40-M

321-0096

WS-PB-FOS-60-40-S

321-0095

WAN-T1/E1

WS-PB-WANTAP-V35

V35-TAP

WS-PB-WANTAP-X211

X21/1-TAP

WS-PB-WANTAP-X212

X21/2-TAP

WS-PB-WANTAP-RS4

RS422-TAP

WS-PB-WANTAP-EIA

EIA530-TAP

WS-PB-WANTAP-RS2

RS232-TAP

WS-PB-CAB-WAN-X211

NA

WAN-T1/D or E1/D

WS-PB-WANTAP-RJ48

RJ48WAN-Tap

WAN-HSSI

WS-PB-HSSI-TAP

WAN-HSSI

ATM and WAN

WS-PB-DS3ATM-TAP

321-0079

WS-PB-DS3-TAP

321-0079

WS-PB-E3-TAP

321-0097

Miscellaneous

WS-PB-RACKMNT

RM19

WS-PB-RACKMNT-PB6

RMK-6000

WS-PB-FOS-RACKPNL

RMK-6000

WS-PB-FOS-RKPNL12

321-0051

WS-PB-WANTAP-RKPNL

321-0050

WS-PB-FETX-PWRSUP

320-0025

WS-PB-CAB-WAN-SNIF

295-0302

WS-PB-ST-ST-CPLR

295-0060

WS-PB-ST-MIC-CPLR

295-0070

WS-PB-DUPSC-SC-CBL

295-0080

WS-PB-DUPSC-ST-CBL

295-0090

WS-PB-SC-MIC-CBL

295-0110

WS-PB7-FM-ETH

321-0127

WS-PB7-FM-FEHD

321-0126

WS-PB7-FM-FEFD

321-0125

WS-PB7-FM-FDDIETH

321-0123

WS-PB7-FM-FDDITR

321-0124

WS-PB7-FM-WANETH

321-0130

WS-PB7-FM-WANTR

321-0130

WS-PB7-FM-HSSIETH

5321-0128

WS-PB6-MEM-32MB

321-0039

WS-PB7-8-MEM-32MB

321-0037

WS-PB7-8-MEM-64MB

321-0038

WS-PB6-INTF-ETH

6000E2

WS-PB7-INTF-FETX

7200TX

WS-PB7-INTF-FEFX

7200FX

WS-PB7-INTF-WAN

7500WN

WS-PB8-INTF-WAN

8700WN

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Receive Email Notification For New Field Notices

Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.